IT Support Specialist & Administrator

AMiche Talent Connect LLC; Fort Worth (TX); On-site; USD 52,000 - 65,000; Full time

Job summary

AMiche Talent Connect LLC is seeking an IT Support Specialist & Administrator to act as the primary IT resource for a collaborative on-site team in Southwest Fort Worth, Texas. You will handle hands-on technical support, day-to-day IT operations, and ensure employees have the tools they need to succeed.

Ideal candidates enjoy solving problems, helping others, and taking initiative to improve processes. This is a full-time, on-site opportunity with growth potential within a growing organization.

Qualifications

• 2+ years in IT Support, Help Desk, or Desktop Support.
• Experience with Microsoft 365 and Windows environments.
• Proficient with Teams, SharePoint, Entra ID, and Google Workspace.
• Strong troubleshooting and critical thinking.
• Excellent communication and customer service.
• Highly organized and capable of prioritizing tasks.
• Initiative and eagerness to learn.

Responsibilities

• Provide day-to-day IT support for hardware, software, and M365.
• Set up and configure laptops, desktops, and mobile devices.
• Manage user accounts, permissions, email access, and licensing.
• Assist with onboarding and offboarding from an IT perspective.
• Troubleshoot workstation, network, and connectivity issues.
• Maintain IT inventory, documentation, and internal resources.
• Support basic cybersecurity best practices and access management.
• Look for ways to improve IT processes and efficiency.

Skills

IT Support

Microsoft 365

Google Workspace

Windows OS

Troubleshooting

Communication

Organizational skills

Team player

Proactive

Tools

Microsoft Teams

SharePoint

Entra ID

Active Directory

Google Workspace

Job description

AMiche Talent Connect is partnering with a growing, well-established organization to identify an IT Support Specialist & Administrator who enjoys solving problems, supporting others, and continuously learning. This is an exciting opportunity to become the primary internal IT resource for a collaborative team where your work will have a direct impact on daily operations.

Are you the person others turn to when technology isn't working? Do you enjoy solving problems, helping others, and finding ways to make work more efficient? We're seeking a positive, customer-focused IT Support Specialist & Administrator who is eager to learn, grow, and make an impact. In this role, you'll serve as the primary IT resource for employees, providing hands-on technical support, managing day-to-day IT operations, and ensuring team members have the tools and technology they need to succeed. This is an excellent opportunity for someone who enjoys taking ownership, thrives in a collaborative, on-site environment, and is excited to build their career while supporting a growing organization that values initiative, teamwork, and continuous improvement.

As the organization's primary IT support professional, you'll play an essential role in keeping employees connected, productive, and supported by:

• Providing day-to-day technical support for hardware, software, and Microsoft 365 applications
• Setting up and configuring laptops, desktops, mobile devices, and other technology
• Managing user accounts, permissions, email access, and licensing within Microsoft 365 and Google Workspace
• Supporting employee onboarding and offboarding from an IT perspective
• Troubleshooting workstation, network, and connectivity issues
• Maintaining technology inventory, documentation, and internal IT resources
• Assisting with basic cybersecurity best practices and user access management
• Continuously looking for ways to improve processes and enhance the employee technology experience

Qualifications

• 2+ years of experience in IT Support, Help Desk, Desktop Support, or Systems Administration
• Experience supporting Microsoft 365 and Windows environments
• Working knowledge of Microsoft Teams, SharePoint, Entra ID (Active Directory), and Google Workspace
• Strong troubleshooting and critical thinking skills
• Excellent communication and customer service abilities
• Highly organized and able to manage multiple priorities independently
• A positive, team-oriented attitude with an eagerness to learn and grow
• Someone who takes initiative, enjoys solving problems, and isn't afraid to roll up their sleeves

Why This Opportunity Stands Out

• Become the go-to IT resource for a growing organization
• Work in a collaborative environment where your contributions are valued
• Gain exposure to a wide variety of technologies and business operations
• Build your technical expertise while helping shape internal IT processes
• Join a team that values initiative, continuous improvement, and professional growth
• Full-Time
• 100% On-Site
• Southwest Fort Worth, Texas