IT Support

Spsnorthamerica; Chicago (IL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Career growth

Learning & development

Paid time off

Bonuses

Benefit offerings

Job summary

SPS North America is seeking an IT Support professional in the Chicago area to securely wipe data on drives using trusted tools and to ensure regulatory compliance. You will verify erasure, troubleshoot storage hardware, and manage inventory while disposing or repurposing wiped drives per policy.

Ideal candidates have IT support or data security experience, familiarity with sanitization tools, and a solid grasp of HDD/SSD/NVMe types and file systems, with strong documentation skills and security

Qualifications

• Experience in IT support, computer repair, or data security.
• Familiarity with data sanitization tools and techniques.
• Basic knowledge of hard drive types (HDD, SSD, NVMe) and file systems.
• Ability to follow strict security protocols.
• Ability to free up space on hard drive/improve performance and speed.
• Keep track of inventory. Depose of E-Waste and track serial numbers
• Strong attention to detail and documentation skills.

Responsibilities

• Perform secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart).
• Ensure compliance with data security protocols and regulations.
• Verify and document successful data erasure.
• Troubleshoot and resolve basic hardware issues related to storage devices.
• Properly dispose of or repurpose wiped drives per company policy.
• Maintain accurate inventory of processed drives.

Skills

IT support experience

computer repair

data security

data sanitization tools

hard drive knowledge

security protocols

inventory tracking

documentation

Education

High School Diploma

College degree preferred

Tools

DBAN

Blancco

diskpart

Job description

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart).

Ensure compliance with data security protocols and regulations.

Verify and document successful data erasure.

Troubleshoot and resolve basic hardware issues related to storage devices.

Properly dispose of or repurpose wiped drives per company policy.

Maintain accurate inventory of processed drives.

Qualifications

Experience in IT support, computer repair, or data security.

Familiarity with data sanitization tools and techniques.

Basic knowledge of hard drive types (HDD, SSD, NVMe) and file systems.

Ability to follow strict security protocols.

Ability to free up space on hard drive/improve performance and speed.

Keep track of inventory. Depose of E-Waste and track serial numbers

Strong attention to detail and documentation skills.

Preferred Qualifications

Experience with disk cloning and imaging software.

High School Diploma required/College degree preferred
Must have some experience working with computers

Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status: This posting is for an existing vacancy.

Pay Range

$18 — $19 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings:Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. Applicants may not use AI or automated decision-making tools to screen, assess, or select candidates for this role. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.