IT Supervisor

Vishay Israel; City of Niagara Falls (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

Vishay Thin Film in Niagara Falls, NY, is seeking an IT Supervisor responsible for provisioning, installing, configuring, operating, and maintaining systems hardware, software and related infrastructure.

You will manage full life cycle of Windows desktops/servers, ensure compliance with standards, provide end-user support, backups, and system monitoring. The role includes cross-site collaboration and ongoing learning within a dynamic manufacturing IT environment.

Qualifications

• Bachelor's degree in Computer Science or a related field.
• 3 years of System Administration experience with Microsoft client & server operating systems.
• Linux background is a plus.
• Experience with Active Directory, SCCM, SharePoint and Group Policy Management; VMware preferred.
• FortiNet network equipment, wireless and telephony troubleshooting; Python scripting helpful.

Responsibilities

• Responsible for full life cycle of Windows desktop and laptop systems, Windows servers, and related devices.
• Install and configure desktops, laptops, software, and support legacy production systems.
• Maintain standards and SOPs for systems installation/configuration; contribute to deployment standards.
• Provide end-user support and training as needed.
• Monitor backups, data availability, and system performance; ensure security and compliance.
• Collaborate with other IT teams regionally to support global projects.
• Support northeast regional IT operations and share process improvements.
• Engage in ongoing learning and professional growth.

Skills

Communication skills

Problem solving

Customer service orientation

Time management

Education

Bachelor's degree in Computer Science or related field

Tools

Active Directory

SCCM

SharePoint

Group Policy Management

VMware

FortiNet

Linux

Python scripting

Job description

Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.

We are seeking great talent to help us build The DNA of tech.

Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.

Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). Learn more at www.Vishay.com.

Do you want to help us build the DNA of tech? Vishay Thin Film is currently seeking applicants for an IT Supervisor responsible for general duties in the Information Technology Department. These include provisioning, installing, configuring, operating, and maintaining systems hardware, software and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational standards, enabling staff and partners to effectively deliver services to customers.

Job Location:

Located in Niagara Falls, NY, Vishay Thin Film is a leading manufacturer of precision thin film discrete and network resistors. Vishay Thin Film has approximately 225 employees across 3 shifts. The location has a lot of natural beauty to offer including the world-famous Niagara Falls just a short drive away.

What you will be doing:

• Responsible for full life cycle of Windows desktop and laptop systems, Windows servers, telephones, network-connected printers, and other devices.
• Installing and configuring desktops and laptops for users, applying updates and upgrades, installing approved software and supporting legacy production systems used in manufacturing of electronic components.
• Ensuring compliance with and maintain records of established standards and procedures for systems installation and configuration. Contribute to departmental standards for deployment.
• End-user support, including troubleshooting hardware, software, and networking issues; providing training to users as needed.
• Monitoring of data backups and performing restores as needed, monitoring system availability and performance.
• End-user support.
• Maintaining compliance with ITSM standards, meeting relevant SLAs and KPIs, and ensuring accuracy of the asset database. Mitigating vulnerabilities to improve system and network security.
• Working with other IT team members at other sites to support Global and Regional projects.
• Being a part of the team within the northeast regional Information Technology Department and providing input into system and process improvements. Providing coverage for colleagues away from work.
• Since the technology field is ever-changing, the Systems Analyst is expected to participate in learning opportunities as they become available. In addition, the incumbent is expected to demonstrate growth and development.

What you will bring along:

• Excellent communication skills, both verbal and written, advanced computer skills. An attention to detail with good follow-up skills.
• Strong technical problem solving skills.
• An organized, systematic approach demonstrating initiative and a strong customer-service orientation with the ability to prioritize job flows, schedules, and to manage time effectively.
• Ability to quickly build and maintain rapport with staff members of differing backgrounds, and to influence change across all organizational levels.
• Ethical behaviors toward all employees, vendors, customers, and members of the public.
• Ability to work as an effective team member, function independently, exercise sound judgment, be flexible to shift priorities, maintain confidentiality in a constantly changing environment.
• Ability to receive constructive feedback.
• Some travel to other regional locations may be required.

Education and/or Experience:

• Bachelor's degree in Computer Science or related field.
• 3 years of System Administration experience with Microsoft client & server operating systems required. Linux background is a plus.
• Experience with Active Directory, SCCM, SharePoint and Group Policy Management and VMware strongly preferred.
• Experience with FortiNet network equipment, wireless and telephony troubleshooting skills is helpful as well as familiarity with Python scripting.

What can we offer you for your talen

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