IT Staff

DWC CPAs and Advisors; Grand Junction (CO); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, & vision

401k with employer match

HSA with employer match

Limited FSA and Dependent Care FSA

Generous PTO and PTO advance

Paid holidays

Professional development

Job summary

DWC CPAs and Advisors is seeking an IT Staff member in Grand Junction, Colorado to provide hands-on technical support across hardware, software, and network systems.

You'll serve as the primary help desk resource, resolving tickets promptly and maintaining accurate asset records, while collaborating on projects and cybersecurity initiatives.

Qualifications

• 3+ years of experience in IT support, systems administration, help desk operations, and related technology roles.
• Associate's or Bachelor's degree in computer science or related field preferred

Responsibilities

• Provide technical support and troubleshooting for employees experiencing hardware, software, network, and system related issues.
• Serve as the primary help desk resource, responding to and resolving support tickets in a timely manner.
• Install, configure, maintain, and upgrade computers, printers, and peripheral equipment.
• Manage hardware inventory, including procurement, asset tracking, deployment, replacement, and disposal processes.
• Maintain accurate records of technology assets, licenses, warranties, and equipment assignments.
• Administer user accounts, permissions, passwords, and access control systems and applications.
• Develop and maintain technical documentation, procedures, and user guides.
• Assist with cybersecurity initiatives, including training and device compliance.
• Participate in technology projects, systems implementations, upgrades, and migrations.
• Act as a liaison with third-party IT providers.

Skills

IT support

Systems administration

Help desk

Education

Associate's or Bachelor's degree in computer science or related field

Tools

Hardware & Software troubleshooting

Job description

Join Our Team and Unleash Your Potential!

DWC CPAs and Advisors is on the lookout for passionate and talented individuals to join our dynamic team where your unique skills, experience, and perspective are highly valued and contribute to our standing as a Top 300 Public Accounting Firm. We are actively seeking individuals who aspire to grow both personally and professionally and are dedicated to making a positive impact on our team, clients, and communities.

IT Staff

Compensation:

Pay: From $28.00 to $32.00 per hours (based on experience)

Position Type: Full Time Non-Exempt

In compliance with the Colorado Equal Pay Act, Compensation Differentials for this position are based on education, experience, training, and geographic location, as well as DWC's seniority and merit systems.

Job Responsibilities:

• Provide technical support and troubleshooting for employees experiencing hardware, software, network, and system related issues.
• Serve as the primary help desk resource, responding to and resolving support tickets in a timely manner.
• Install, configure, maintain, and upgrade computers, printers, and peripheral equipment.
• Manage hardware inventory, including procurement, asset tracking, deployment, replacement, and disposal processes.
• Maintain accurate records of technology assets, licenses, warranties, and equipment assignments.
• Administer user accounts, permissions, passwords, and access control systems and applications.
• Develop and maintain technical documentation, procedures, and user guides.
• Assist with cybersecurity initiatives, including training and device compliance.
• Participate in technology projects, systems implementations, upgrades, and migrations.
• Act as a liaison with third-party IT providers.

What We're Looking For:

• 3+ years of experience in IT support, systems administration, help desk operations, and related technology roles.
• Associate's or Bachelor's degree in computer science or related field preferred

Why Join Us:

DWC is about YOU. YOU inspire us. YOU motivate us. YOU move us.

Make YOUR Connections. Live YOUR Experiences. Find YOUR Purpose. Come Thrive With US!

Benefits:

• Competitive pay
• Medical, dental, & vision
• 401k plan with employer match
• Health Savings Account (HSA) with employer match
• Limited Flexible Spending Account (FSA) and Dependent Care FSA with employer match
• Generous Paid Time Off (PTO) and PTO advance on first day
• Paid holidays
• Professional development support

Learn more about how we take care of our team on our Careers Page: https://dwcadvisors.com/careers/

About Us:

At DWC, we cherish our team members and appreciate their dedication to each other, our clients, and the communities we serve. We firmly believe in taking care of our employees by offering competitive living wages, comprehensive benefits, and various other gestures that demonstrate our genuine appreciation and concern for your overall well-being, both in your successful career and your family/home-life. Your personal success is significant, and we are here to support you every step of the way.