IT Specialist (Pega Developer) Direct Hire

Social Security Administration; Birmingham (AL); On-site; USD 100,000 - 140,000; Full time

Job summary

Social Security Administration is seeking an IT Specialist (GS-13) under Direct Hire Authority. Qualified applicants must have 52 weeks of specialized experience at the GS-12 level in Pega applications design, development, and maintenance within an enterprise environment, plus SQL and Pega AI/decisioning tools.

Responsibilities include translating complex business requirements into Pega workflows, ensuring security/compliance, and supporting modernization efforts across SDLC with technical

Qualifications

• Attention to detail; thorough when performing work and conscientious about attending to detail.
• Customer service; works with clients to assess needs, provide information or assistance, resolve problems, or satisfy expectations.
• Oral communication; expresses information effectively to individuals or groups, considering audience and information complexity.
• Problem solving; identifies problems, determines accuracy of information and uses sound judgment to generate alternatives and recommendations.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Positions under this announcement are being filled using a Direct Hire Authority (DHA), open to all U.S. citizens. Selection(s) made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service and may be required to serve a new probationary period. Under the provisions of the Direct Hire Authority, Veterans Preference and the "Rule of Three" do not apply. Resumes exceeding two pages in length will not be considered. Please visit the new resume guidance for more information.

READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION.

Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must provide sufficient experience and/or education, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying.

To qualify for the 2210 IT Specialist series

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Minimum Qualifications: Grade 13

To qualify at the GS-13 level, you must have at least 52 weeks of specialized experience at the GS-12 level, or equivalent, which is in or related to the work of the position to be filled and has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must include all of the following:

• Experience independently designing, developing, enhancing, and maintaining Pega applications in an enterprise environment, following Pega guardrails, standards, and best practices.
• Experience translating complex business requirements into Pega case workflows, data models, rules, and integrations using SQL and Pega AI/decisioning tools.
• Experience optimizing application performance, troubleshooting and resolving complex technical issues, ensuring compliance with federal security and data governance requirements, and maintaining technical documentation.
• Experience supporting modernization and Agile System Development Lifecycle (SDLC) activities; providing technical guidance, conducting peer reviews, and communicating technical information clearly to both technical and non-technical audiences.

Qualification standards and additional information for this position can be found here: Competency-Based Qualification Standard for the Information Technology Management Series, 2210