IT Specialist (Network Services)

US Defense Information Systems Agency; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

DISA White House Communications Agency at Joint Base Anacostia-Bolling, DC, is seeking a highly qualified professional at the GG-13 level. The position requires the ability to design, operate, or troubleshoot global enterprise network infrastructures and circuit interdependencies.

Applicants must be eligible for a DoD Top Secret clearance with SCI access (SSBI) and be approved for Presidential Support Duty under Yankee White - Category II.

Qualifications

• Attention to Detail: experience reviewing IT-related work or data for accuracy, completeness, and consistency with standards.
• Customer Service: experience maintaining relationships with customers and identifying IT products/services to meet customer needs.
• Oral Communication: briefing mid-level management and IT staff on IT systems and projects, including communicating technical information to non-technical audiences.
• Problem Solving: identifying alternatives to address complex IT issues by gathering information from diverse sources.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This position is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure.

This position is for DISA White House Communications Agency at Joint Base Anacostia-Bolling, District of Columbia. This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service. If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment under 10 U.S.C. 1599f. In order to qualify for this position, you must meet the requirements described below.

Basic Requirements:

• Attention to Detail - experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
• Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
• Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
• Problem Solving - identifying alternatives to address complex information related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

Qualifying Experience:

To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

For this position, qualifying experience is defined as: Experience in designing, operating, or troubleshooting global enterprise network infrastructures by analyzing routing protocols, transport-layer services, cloud-based architectures, and server-to-endpoint interdependencies.

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Additionally, prior to reporting for duty the selectee must be found eligible for a DoD Top Secret security clearance with access to Sensitive Compartmented Information (SCI) based upon a Single Scope Background Investigation (SSBI), AND be approved for Presidential Support Duty in accordance with Department of Defense Directive 5210.55 (Yankee White - Category II, minimum).

This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service.

If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment under 10 U.S.C. 1599f.