IT Specialist (network/Custspt)

Department of the Air Force Headquarters; San Angelo (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Department of the Air Force Headquarters seeks an information technology system developer to assist in the design, planning, and coordinating of installation, testing, modification, upgrading, operation, troubleshooting, and maintenance of hardware and software systems architecture. This is a GG-09 position in DCIPS; duties are at the Entry/Developmental level and equivalent to GS-09.

The role requires IT-related experience and knowledge of cybersecurity principles to support system

Qualifications

• Experience with IT policies, procedures, or operations at a broad level.
• Practical knowledge of IT principles, methods, and systems.
• Assists in administering virtual desktop infrastructure (VDI) and enterprise data storage environments.
• Follows established configuration management practices, installs and maintains systems, and troubleshoots hardware/software failures.

Responsibilities

• Assist in design, planning, and coordinating installation of IT hardware and software systems.
• Test, modify, upgrade, and operate systems architecture to ensure reliability.
• Troubleshoot, diagnose, and recover from common hardware or software issues.
• Support cybersecurity principles for system authorization and risk assessment.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Tools

VDI

Data Storage

Configuration Management

Job description

Position Overview

To serve as the information technology system developer with responsibility for assisting in the design, planning, and coordinating the installation, testing, modifying, upgrading, operation, troubleshooting, and maintenance of hardware and software systems architecture.

This is a GG-09 position in the Defense Civilian Intelligence Personnel System (DCIPS). The GG-09 duties for the "Professional" work category are at the "Entry/Developmental" work level and are equivalent to those at the GS-09 level.

Salary

The selectee's salary will be set within the grade equivalent to a GS/GG grade based on the selectee's qualifications in relation to the job.

Experience and Competencies

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate GS-5 through GS-15 (or equivalent).

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience Required

Your resume must reflect the quality level of experience which demonstrates the possession of the knowledge, skills, abilities, and competencies necessary for successful job performance required for this position.

• Examples of creditable experience include: knowledge of an extensive body of IT rules, procedures, or operations requiring extended training and experience in order to perform a wide variety of interrelated or non-standard procedural assignments and resolve a wide range of problems.
• Practical knowledge of IT principles, methods, and systems is required, including the application of established procedures for both hardware and software.
• The employee assists in administering Virtual Desktop Infrastructure (VDI) and enterprise data storage environments to support reliable and secure operations.
• Following established configuration management practices, the incumbent installs and maintains systems and assists in troubleshooting and recovering from common hardware or software failures.
• A working knowledge of cybersecurity principles is necessary to support system authorization, risk assessment, and the secure configuration of ports and protocols.
• Note: Creditable experience may include previous military experience, experience gained in the private Sector, or experience gained in another government agency.

Knowledge, Skills, and Abilities (KSAs)

Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

• Knowledge of cybersecurity policies and procedures. Knowledge of cybersecurity vulnerabilities.
• Knowledge of server administration principles and practices. Knowledge of command-line tools and techniques.
• Knowledge of hardening tools and techniques. Knowledge of operating system structures and intervals.
• Skill in troubleshooting system performance.
• Skill in implementing network infrastructure contingency and recovery plans.
• Skill in optimizing system performance. Skill in configuring computer protection components.

Conditions of Employment

The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Position is designated special-sensitive and requires eligibility for access to Sensitive Compartmented Information (SCI), other intelligence-related Special Sensitive informat