- 1.Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of experience demonstrating this competency include: Reviewing security testing, identifying any gaps and developing a security risk management plan.
- 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Experience demonstrating this competency include: Working with system owners to resolve security issues and meet compliance metrics.
- 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of experience demonstrating this competency include: Providing recommendations to leadership based on cybersecurity threats and vulnerabilities.
- 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of experience demonstrating this competency include: Executing security measures to mitigate risks, resolve vulnerabilities and recommend security changes to systems as needed.
- -Experience utilizing Windows server and desktop Operating System products and applications, including the various roles, services and features of those products.
- -Experience applying patch and vulnerability management and remediation of server, desktop and third application products from Microsoft and other vendors.
- -Experience utilizing and applying Secure Technical Implementation Guides (STIG).
- -Experience operating assessment tools to identify and remediate vulnerabilities.
This position is within the Work Category PROFESSIONAL at Work Level FULL PERFORMANCE, Series and Grade GG-2210-12.
Additional qualification information can be found from the following Office of Personnel Management website: https://dodcio.defense.gov/Cyber-Workforce/CES.aspx
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.