IT Specialist (Information Systems Security Officer (ISSO)/Cloud)

US Office of Intelligence and Analysis; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

The US Office of Intelligence & Analysis at DHS seeks an IT Specialist to deliver information technology support for data repositories, integrated systems, and cloud architectures aligned with intelligence and analysis needs for the Secretary and the DHS Intelligence Enterprise.

Candidates should demonstrate expertise in cybersecurity, information assurance, cloud security concepts, and IT program management, along with the nine competencies outlined in the specialized requirements.

Qualifications

• Attention to detail and conscientiousness in work.
• Customer service mindset for DHS stakeholders and partners.
• Sound decision making in uncertain situations.
• Ability to organize and manage information and systems.
• Strong interpersonal and collaborative skills.
• Clear and effective oral communication with diverse audiences.
• Analytical problem solving to identify and address IT challenges.
• Team orientation and collaboration across teams.
• Technical knowledge and judgment in cybersecurity/IT domains.

Responsibilities

• Provide IT support for data repositories, integrated systems, and cloud architectures.
• Support DHS Intelligence Enterprise and partners with secure IT solutions.
• Apply cybersecurity and information assurance practices to systems under CIO oversight.

Skills

Attention to Detail

Customer Service

Decision Making

Information Management

Interpersonal Skills

Oral Communication

Problem Solving

Teamwork

Technical Competence

Job description

This position is located in the Department of Homeland Security (DHS), Office of Intelligence & Analysis (I&A).

The primary purpose of this position is to provide information technology support, including data repositories, integrated systems, and cloud architectures as they relate to intelligence and analysis to the Secretary and the broad DHS Intelligence Enterprise (DHS IE), as well as DHS partners and customers to protect the homeland.

Non-BU: This is a non-bargaining unit position. Individual Occupational Requirement

This position has an Individual Occupational Requirement that must be met prior to meeting the specialized experience. Applicant must possess IT-related experience demonstrating each of the nine (9) competencies listed below:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
• Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Specialized Experience:

You qualify for the GS-13 grade level if you possess the specialized experience, equivalent to the GS-12 grade level in the Federal government, or comparable experience not gained through Federal service, in applying new technical practices to cybersecurity operations where precedents do not exist; assessing programs to determine where improvements in efficiencies and operations could be made; planning and implementing new operational cybersecurity programs; and providing managerial/administrative/technical leadership to the functions of the Chief Information Security Officer (CISO). (Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.)

You must have the specialized experience that has provided the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. In addition to the specialized experience described above, you must have related experience in each of the competencies listed below which must be supported by the information contained in your resume and other application materials:

• Knowledge of the laws, policies, and regulations of the Information/Cybersecurity field such as FISMA, NIST, CNSSI and the Office of Management and Budget (OMB)
• Knowledge of Cloud Architecture, Cloud Infrastructure and Cloud Security Concepts
• Knowledge of IT Security, Cybersecurity, and Information Assurance concepts, practices, and procedures, program evaluation techniques, and an understanding of the internal and external control structure in order to perform a variety of IT Security program management assessments, and evaluations.
• Knowledge and demonstrated experience in using various cybersecurity and information assurance techniques, methods and procedures for assessing the security posture of systems, networks, and data under the authority of the CIO office.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Substitution of education in lieu of specialized experience may not be used for this grade level.

All qualifications and eligibility requirements must be met by the closing date of the announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

This position is designated as Emergency Essential. Emergency Essential personnel must be able to serve during a continuity of operation event without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable).

Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.