IT Specialist I- II

Entergy; West Monroe (LA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Entergy is seeking an IT Specialist I-II based in West Monroe, LA, with hybrid work flexibility. The role focuses on real-time OT and CIP systems across power-generation environments, providing technical leadership in design, troubleshooting, and cyber-secure architectures to support 24/7 operations.

You will perform system hardening, patching, and compliance activities, while coordinating with cross-functional teams to ensure safety and reliability of plant operations.

Qualifications

• Bachelor's Degree in Engineering, Business, Computer Science, or equivalent work experience required.
• 2+ years' OT solution design experience.
• Knowledge of end-to-end software development process and Operational Technology.
• ANSI Required: N.
• None.

Responsibilities

• Maintain and secure real‑time OT systems and CIP‑regulated cyber assets, including system hardening, patching, backups, security upgrades, and ongoing compliance activities.
• Design, implement, troubleshoot, and enhance complex OT architectures, including PLCs, HMIs, SCADA/DCS systems, PI data historians, network appliances, and interfaces.
• Provide operational support and lead technical response efforts, including outage support, incident research, performance monitoring, and maintenance.
• Conduct software quality assurance, configuration management, and lifecycle planning for reliability and sustainability.
• Perform business and technical analysis to align system capabilities with operational needs and develop reports/tools.
• Lead and participate in cyber security programs, including vulnerability assessments and CVE reviews.

Skills

Operational Technology

Cybersecurity

System architecture

Troubleshooting

Documentation

Education

Bachelor's Degree in Engineering, Business, Computer Science, or equivalent

Tools

PLCs

HMIs

SCADA

PI data historian

Firewalls

Data diodes

Job description

• This position is based out of West Monroe, LA. Relocation assitance is not provided.***
  
  

Job Title: IT Specialist I- II

PS Job Title: IT Specialist I- II

Work Place Flexibility: Hybrid

Legal Entity: Entergy Services, LLC

• This position is based out of West Monroe, LA. Relocation assitance is not provided.***
  
  

Job Summary/Purpose

This role is responsible for ensuring the reliability, security, and regulatory compliance of real-time Operational Technology (OT) and Critical Infrastructure Protection (CIP) systems across power generation environments, including stand-alone process, control, and data acquisition systems. It provides technical leadership in designing, maintaining, troubleshooting, and improving complex OT systems, networks, PI data historians, and cyber-secure architectures while supporting 24-hour operational needs and plant outage activities. The position integrates business requirements with system capabilities by conducting analytical studies, implementing system enhancements, performing software quality assurance, and maintaining rigorous configuration, patching, and cyber-security controls. Ultimately, the role exists to safeguard mission-critical systems, support safe and reliable plant operations, and drive continuous improvement through expert technical support, strategic planning, and cross-functional collaboration.

Job Duties/Responsibilities

• Maintain and secure real‑time OT systems and CIP‑regulated cyber assets, including performing system hardening, patching, backups, security upgrades, and ongoing compliance activities.

• Design, implement, troubleshoot, and enhance complex OT architectures, including PLCs, HMIs, SCADA/DCS systems, PI data historians, network appliances (data diodes, firewalls, switches, routers), and associated system interfaces.
• Provide operational support and lead technical response efforts, including outage support, system incident research, performance monitoring, and corrective or preventive maintenance on plant process and security systems.
• Conduct software quality assurance, configuration management, and lifecycle planning, ensuring system reliability, documentation accuracy, configuration control, and long‑term system sustainability.
• Perform business and technical analysis to align system capabilities with operational needs, including reviewing engineering changes, recommending improvements, developing training, and creating reports, tools, or scripts that support users and operations.
• Lead and participate in cyber security programs, including vulnerability assessments, CVE reviews, cyber incident response, portable media processes, system walkdowns, and adherence to regulatory procedures and standards.
  
  

Minimum Requirements

Minimum education required of the position

Bachelor's Degree in Engineering, Business, Computer Science, or equivalent work experience required.

Minimum Experience Required Of The Position

2+ years' OT solution design experience.

Minimum Knowledge, Skills, And Abilities Required Of The Position

Knowledge of end-to-end software development process and Operational Technology

ANSI Required: N

Any certificates, licenses,]

None.

Primary Location: Louisiana-West Monroe Louisiana : West Monroe

Job Function: Corporate

FLSA Status: Professional

Relocation Option:

Union description/code: NON BARGAINING UNIT

Number of Openings: 1

Req ID: 125132

PS Job Title: IT Specialist I- II

Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [e-mail] to schedule a time to review the affirmative action plan during regular office hours.

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.