IT SPECIALIST (DATAMGT)

TSA (Transportation Security Administration); Maryland; On-site; USD 90,000 - 130,000; Full time

Job summary

TSA is seeking an IT Specialist (DATAMGT) within the Enterprise Technology & Data division. The role develops and supports data-management, data-engineering, data-science, analytics, and application-development capabilities across systems.

You will analyze complex data sets and create data-processing solutions and reports to enable operational insight. Ideal candidates bring experience with SQL, Python, R, and cloud environments, plus strong problem-solving and cybersecurity awareness.

Qualifications

• Attention to detail and thorough work habits.
• Customer service orientation and ability to engage with clients and stakeholders.
• Strong oral communication across technical and non-technical audiences.
• Structured problem solving and data-driven decision making.
• Solid technical knowledge to interpret data, systems, and tools.

Responsibilities

• Develop and support enterprise data-management, data-engineering, data-science, analytics, and application-development capabilities.
• Analyze complex data sets using statistical and exploratory methods.
• Develop data-processing solutions and reporting to support operations and management.
• Support database and system performance across on-premises and cloud environments.
• Investigate and resolve data issues, outages, and anomalies using structured analysis.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Technical Competence

Information Management

Job description

This position is located in the Enterprise Technology & Data | Data and AI Division. The incumbent serves as IT Specialist (DATAMGT) for the Data Engineering branch, responsible for developing and supporting enterprise data-management, data-engineering, data-science, analytics, and application-development capabilities. The position analyzes complex data sets using statistical and exploratory methods, develops data-processing solutions and reporting, supports database and system performance. FOR ALL IT POSITIONS:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
5. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
6. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.

In addition to the minimum qualifications described above, you must meet the following requirement(s) to be considered qualified for the position:

To qualify for the SV-I band (equivalent to GS-13), you must have one year of specialized experience at the SV-H band or GS-12 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as:

• Experience utilizing Agile methods (i.e., SAFe or Scrum) to support complex data-management, analytics, and application-development environments. Applies data mining, data-warehousing, data-storage, exploratory data-analysis, and statistical methods to assess customer requirements; gather and validate data; develop custom tools, scripts, and queries using SQL, Python, R, Java, Scala, or similar languages; optimize data-processing performance; and aggregate, categorize, summarize, and present data for operational and management use.
• Experience investigating application issues, system outages, web-service problems, and data anomalies by applying structured problem-solving, statistical analysis, and root-cause-analysis techniques to make recommendations for improvement.
• Experience troubleshooting and optimizing SQL queries and data-processing code written in Python, R, Java, Scala, or similar languages; reviewing execution or optimization plans; debugging stored procedures and scripts; and analyzing database tables, indexes, and data structures in on-premises or AWS/Azure cloud environments.

To qualify for the SV-J band (equivalent to GS-14), you must have one year of specialized experience at the SV-I band or GS-13 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as:

• Experience serving as a technical advisor for complex data-management, analytics, database, application-development, and data-science activities. This includes using SQL, Python, R, Java, Scala, or similar languages and applying data mining, data warehousing, exploratory analysis, predictive modeling, and statistical methods to define requirements, develop technical approaches, optimize data processes, resolve complex system issues, and deliver reliable operational reporting and decision-support capabilities across on-premises or AWS/Azure cloud environments.
• Experience leading or providing technical guidance on the development and enhancement of complex reports, dashboards, and data visualizations.
• Experience applying cybersecurity, vulnerability-management, and configuration-management requirements throughout the system lifecycle; assessing system security requirements and impacts; reviewed vulnerability assessment results from tools such as Nessus, AppScan, Burp, or similar tools.
• Experience creating reports and dashboards by gathering requirements, identifying business rules and reporting criteria to deliver data visualizations and written products to management and stakeholders.

Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.