IT Specialist (CUSTSPT)

Defense Information Systems Agency; Johnstown (AL); Remote; USD 35,000 - 129,000; Full time

Benefits offered by this job

Telework eligible

Job summary

Defense Information Systems Agency (DISA) is seeking an IT support specialist to perform customer IT support and align DISA and customer efforts to achieve mission goals and improve operational effectiveness.

The position is based at multiple locations, offers telework eligibility, and requires a Q Access Authorization security clearance. Applications close 2026-10-01 under the Public hiring path.

Qualifications

• GG-05: Education substitution allowed with BA in CS or related field plus 24 semester hours in relevant fields; transcripts required.
• GG-07: One full year of graduate level education or SAA may substitute for experience; transcripts required.
• GG-09: Two years of graduate education or Master's degree may substitute for experience; transcripts required.
• GG-11: Three years of progressively higher level graduate education toward PhD may substitute; transcripts required.
• Foreign Education: If used, must be evaluated by NACES; there is no substitution for GG-12.

Responsibilities

• Performs information technology (IT) customer support focusing and synchronizing DISA and customer efforts to achieve mission goals and increase operational effectiveness.

Education

Bachelor's degree in computer science or related field

Graduate education substitutions for experience

Education substitutions per DoD guidance

Job description

• Hiring Agency: Defense Information Systems Agency
• Department: Department of Defense
• Location: Multiple Locations
• Hiring Path: Public
• Number of Openings: 1
• Security Clearance: Q Access Authorization

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.

Key Responsibilities

Performs information technology (IT) customer support focusing and synchronizing DISA and customer efforts to achieve mission goals and increase operational effectiveness.

Requirements & Education

GG-05 Substitution of Education for Experience: For yours of education that lead to a Bachelor's degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or superior academic achievement (SAA) with a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks may be substituted to meet the specialized experience requirement.

If you are using education to substitute for the qualifying experience, you must submit transcripts at the time you apply. GG-07 Substitution of Education for Experience: One full year of graduate level education or Superior Academic Achievement may be substituted to meet the qualifying experience requirement. If you are using education to substitute for the qualifying experience, you must submit transcripts at the time you apply.

GG-9 Substitution of Education for Experience: Two full years of progressively higher level graduate education, Master's or equivalent graduate degree, may be substituted to meet the qualifying experience requirement.If you are using education to substitute for the qualifying experience, you must submit transcripts at the time you apply. GG-11 Substitution of Education for Experience: Three full years of progressively higher-level graduate education leading to a Ph.D.

or equivalent doctoral degree may be substituted to meet the qualifying experience requirement. If you are using education to substitute for the qualifying experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education .

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by the National Association of Credential Evaluation Services at the time of application. National Association of Credential Evaluation Services . There is no substitution of education for the qualifying experience at the GG-12 grade level.

Which agency is hiring for this position?

This position is with Defense Information Systems Agency, Department of Defense.

What is the salary for this position?

The posted pay range is $34799 – $128956/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Q Access Authorization security clearance.

What is the application deadline?

Applications close on 2026-10-01.

Who is eligible to apply?

This position is open under the 'Public' hiring path.