IT Solutions Manager - Sales and Marketing

Bel; New York (NY); Hybrid; USD 130,000 - 145,000; Full time

Benefits offered by this job

Bonus opportunity

401k match

Healthcare coverage

Hybrid work

Job summary

Bel Brands is seeking an IT Solutions Manager – Sales and Marketing (NorAm) to design, manage, and optimize IT systems and processes across Sales and Marketing in North America.

Reporting directly to the Vice President of IT, the role is hybrid based in New York City or Chicago, focusing on delivering solutions that improve efficiency, data accuracy, and business outcomes for North American markets.

Qualifications

• Bachelor's degree in IT, Business administration or related field; a master's preferred.
• Minimum of 5 years IT experience implementing Sales and Marketing solutions in a business-facing role (CPG preferred).
• Experience leading Digital Marketing, E-commerce and CRM solutions (Salesforce experience preferred).
• Experience leading full lifecycle solution implementation, including planning, design, configuration, integration and UAT, deployment and ongoing maintenance.

Responsibilities

• Strategic Business Partner – optimize IT systems and processes across Sales and Marketing functions.
• Application Management – end-to-end operation of technology solutions.
• Operational Support and Adoption – serve as primary contact for Sales and Marketing teams, driving adoption of IT solutions.
• System Performance and Reliability – monitor, root-cause analysis, proactive corrective actions.
• Global Project Engagement – participate in global initiatives aligning regional and group IT systems.
• Project Portfolio Management – oversee project priorities, risk, and deadlines.
• Implementation and Maintenance – lead full lifecycle IT solution implementation within scope and budget.

Skills

Analytical thinking

Problem solving

Communication

Listening

Business process understanding

End-to-end solution design

Cross-functional collaboration

Independent work

Education

Bachelor's degree in IT or Business Administration

Master's degree preferred

Tools

Salesforce

Job description

Bel is part of a mission-driven, family-owned company with 160 years of innovation and social purpose, a presence in 120 countries, and a commitment to repositioning the role of snacking to help support a balanced diet. With beloved brands like Babybel®, GoGo squeeZ®, The Laughing Cow®, and Boursin®, Bel U.S. creates delicious fruit, veggie, and dairy portion-sized snacks that bring nourishment, joy, and convenience to everyday life. Bel’s mission gives the company a powerful platform to show up credibly at industry moments that shape conversations, partnerships, and the future of food. Bel has headquarters in Chicago and New York City and operates 4 manufacturing plants in Little Chute, WI; Brookings, SD; Traverse City, MI; and Nampa, ID.

Job Description Summary

Reporting directly to the Vice President of IT, the IT Solutions Manager – Sales and Marketing (NorAm) plays a pivotal role in shaping and delivering IT solutions that drive operational excellence. This dynamic position focuses on designing, managing, and optimizing IT systems and processes to enhance efficiency, quality, and functionality across the Sales and Marketing functions in North America.

This is a Hybrid role based in New York City or Chicago.

Essential Duties And Responsibilities

• Strategic Business Partner – optimizing IT systems and processes across Sales and Marketing functions
• Application Management – responsible for end-to-end operation’s technology solutions
• Operational Support and Adoption: Serve as the primary point of contact for Sales and Marketing teams, providing comprehensive support and fostering seamless adoption of IT solutions to improve efficiency and productivity. Guide cross-functional teams in maximizing the value of IT solutions through training, communication, and hands-on collaboration.
• System Performance and Reliability: Ensure stable and reliable IT systems under their responsibility by continuously monitoring performance, conducting root cause analysis, and implementing corrective actions to resolve issues proactively. Maintain a high level of data accuracy and system functionality to meet business and operational needs.
• Global Project Engagement: Actively participate in global initiatives affecting Sales and Marketing functions, ensuring alignment between regional needs and group-level IT systems. Identify opportunities to leverage and customize existing global IT solutions for regional implementation while ensuring business continuity.
• Project Portfolio Management: Oversee a comprehensive portfolio of projects, ensuring alignment with organizational governance processes and strategic objectives. Evaluate project priorities, perform risk assessments, and deliver results in line with deadlines.
• Implementation and Maintenance of IT Solutions: Lead the full lifecycle of IT solution implementation, including planning, configuration, and ongoing maintenance, ensuring projects are delivered on time, within scope, and within budget. Collaborate with stakeholders to continuously enhance system capabilities and address emerging business needs.

Qualifications And Competencies Required

Education

• Bachelor's degree in IT, Business administration or a related field. A master's degree is preferred.

Experience

• Minimum of 5 years of IT experience implementing Sales and Marketing solutions in a business facing role (Product Owner, Consultant, Solution Architect, Business Analyst,…), preferably within CPG industry
• Demonstrated experience managing Digital Marketing, E-commerce and CRM solutions (Salesforce experience preferred)
• Experience leading a full lifecycle solution implementation, including planning, design, configuration, integration and user acceptance testing, deployment and ongoing maintenance, ensuring projects are delivered on time, within scope, and within budget
• Demonstrated experience in project leadership, project management, and vendor management

Skills

• Excellent analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions
• Strong verbal and written communication skills. Strong interpersonal skills and ability collaborate effectively across various levels within the organization
• Demonstrates effective listening skills; regularly handles difficult customers or situations effectively requiring sensitivity and diplomacy
• Ability to understand business processes and challenge users when appropriate
• Ability to design and implement end-to-end solutions, including both technical and functional expertise to get the job done
• Ability to collaborate effectively with cross-functional teams as well as IT resources
• Ability to work independently with only general direction; appropriately keeps management informed of relevant issues

Total Rewards

• Base Salary: $130,000 - $145,000
• Bonus Opportunity: 20%
• 401k match
• PTO, Medical, Dental, and Vision coverage from Day One
• Hybrid work schedule in New York City or Chicago

Bel Brands is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status or any other basis protected by applicable federal, state or local laws. Bel Brands also prohibits harassment of applicants or employees based on any of these protected categories. It is also Bel Brand’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Bel Brands is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation or assistance in using the website, please call 312-462-1500.

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