IT Solutions Engineer (w/m/d)

Patent- und Rechtsanwälte Hoffmann; Germany (OH); On-site; USD 79,926 - 102,762; Full time

Benefits offered by this job

13th month salary

Voluntary bonus

Wellness with EGYM Wellpass

Lunch subsidy

Modern office in accessible location

Flexitime

Remote work option

Fresh fruit & beverages

Job summary

HOFFMANN EITLE, a leading IP law firm, seeks an IT professional to bridge daily IT operations with governance. You will oversee services delivered by an external IT provider, focusing on Microsoft 365, Azure, and network infrastructure across European locations.

The role emphasizes process standardization, automation, and strong English communication for collaboration with international teams. Fixed-term for two years with potential remote work options.

Qualifications

• Strong expertise in Microsoft 365 and Azure, including Entra ID, Exchange Online, Intune, Azure IaaS/PaaS, and Security & Compliance.
• Hands-on experience administering virtualised server environments using VMware vSphere and/or Hyper-V.
• Solid knowledge of networking technologies, including switching, routing, firewalls, VPN, DNS, and DHCP.
• Experience operating or managing SaaS applications.
• Excellent English communication skills for collaborating with international locations.

Responsibilities

• Bridge day-to-day IT operations and strategic IT governance under the Head of IT.
• Provide technical oversight for services from the external IT provider (Microsoft 365, Network, Workplace, Asset Management).
• Analyze business requirements and design, implement, and maintain sustainable IT solutions.
• Develop technical standards, documentation, and automation; contribute to IT projects, rollouts, migrations, and office/site expansions.

Skills

Microsoft 365 & Azure

English communication

Analytical mindset

Independent work

IT governance

Tools

VMware vSphere/Hyper-V

Networking (switching, routing, firewalls, VPN)

SaaS management

Job description

When you join HOFFMANN EITLE, you become part of a firm that values not only professional excellence but also personal growth and community. We foster a supportive environment where your talents and ambitions can thrive, offering ample opportunities for career development. If you are passionate about intellectual property law and ready to make an impact in a collaborative and innovative setting, we invite you to help shape the future of intellectual property protection as part of our trusted and dynamic team of over 450 employees.

In the comprehensive support of global clients, our international team is looking forward to welcoming you as a reinforcement for the Organization and Procurement department.

Your Tasks

You will work in the IT department of a patent law firm with approximately 450 employees across several European locations. An external IT service provider is responsible for the operational delivery of IT services, including the Service Desk, Microsoft 365/Workplace, Network, and Asset Management. These services are governed by an internal Service Manager. In this role, you will bridge the gap between day-to-day IT operations and strategic IT governance. Reporting directly to the Head of IT, you will provide the technical expertise required to develop sustainable and future-proof IT solutions.

Collaboration & Continuous Improvement

• Further develop the IT service portfolio in close collaboration with the internal Service Manager.
• Provide technical oversight and quality assurance for the services delivered by the external IT service provider, including Microsoft 365, Network, Workplace, and Asset Management.
• Analyze business requirements and design, implement, and maintain sustainable technical solutions.
• Identify and implement opportunities to improve system stability, operational efficiency, and IT security.

Operations & Implementation

• Independently implement and administer technical solutions across Microsoft 365, Azure, Identity Management, on‑premises infrastructure, and networking.
• Operate and maintain the virtualized server environment (VMware/Hyper‑V), including storage and backup infrastructure.
• Take ownership of the printer infrastructure and support the operation of the technical building and data centre infrastructure (training will be provided).
• Contribute to the application management of a SaaS solution in collaboration with internal business stakeholders and external service providers.

Standards & Projects

• Develop technical standards, documentation, and automation solutions.
• Contribute to IT projects, including rollouts, migrations, and office/site expansions.

Your Qualifications

You work in a structured and solution-oriented manner with a strong commitment to quality. For you, a task is only complete once you have identified the root cause, implemented a sustainable solution, and documented it in a clear and traceable way. You continuously look for opportunities to standardise or automate recurring tasks to improve efficiency.

Professional Qualifications

• Strong expertise in Microsoft 365 and Azure, including Entra ID, Exchange Online, Intune, Azure IaaS/PaaS, and Security & Compliance.
• Hands‑on experience administering virtualised server environments using VMware vSphere and/or Hyper‑V.
• Solid knowledge of networking technologies, including switching, routing, firewalls, VPN, DNS, and DHCP.
• Experience operating or managing SaaS applications.
• Excellent English communication skills for collaborating with international locations.

Personal Competencies

• Strong analytical and solution-oriented mindset with the ability to work independently.
• Well‑organised and reliable, with a proven ability to complete tasks successfully.
• Broad understanding of IT technologies and the ability to quickly learn new topics.
• Confident and professional communication skills when working with internal stakeholders, external service providers, and senior management.

Preferred Qualifications

• Knowledge of physical data centre infrastructure, such as UPS systems, emergency power supply, or cooling systems.
• Experience working in a law firm or a professional services environment.

The position is initially offered on a fixed‑term basis for two years.

Benefits

• A 13th month’s salary, voluntary bonus, vacation pay
• An exciting position of responsibility with good prospects
• Company fitness with EGYM Wellpass
• Subsidised lunch
• An attractive workplace in a modern office building with good transport connections (U-Bahn, bus, motorway A94)
• Flexitime
• Possibility to work remotely
• Weekly offer of fresh fruit basket as well as water, coffee and tea
• Company pension scheme
• Teamwork in a multicultural environment
• Social events

Have we described your personal strengths and interests? Apply now to become part of an intellectual property law firm that values who you are as well as what you do.