IT Solutions Engineer / Analyst I / II | Palo Verde

Arizona Public Service Company; Arizona; Hybrid; USD 65,000 - 95,000; Full time

Job summary

Arizona Public Service Company is seeking an IT Solutions Engineer / Analyst to design, develop, and maintain software across the full application stack, including web interfaces, backend services, and databases. You will collaborate with IT partners and business stakeholders to translate needs into scalable applications and improve reliability and performance.

The role covers from design through deployment and production support, with hybrid work options and emphasis on reliability, design

Qualifications

• Bachelor's degree in Information Technology or related field.
• Plus one (1) year of prior relevant experience or equivalent combination of education and directly related experience.
• Requires basic technical subject matter knowledge within a job area or system.

Responsibilities

• Design, develop, modify, and configure applications and programs.
• Fix applications to meet functional and technical designs.
• Analyze, debug, and resolve defects in applications.
• Support production systems and resolve end user service requests.
• Complete unit tests for changes and verify new features.
• Assist with technical solutions in new implementations.
• Develop minor enhancements and reports.

Skills

Full stack development

Web frameworks

RESTful services

Oracle/SQL Server

Team collaboration

Education

Bachelor's degree in IT or related field

Advanced degree in Data Science/Quantitative/Business Analytics/Math/Engineering (for II)

Tools

Oracle Database

Microsoft SQL Server

Job description

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

This role helps keep APS's critical technology systems running reliably and efficiently by building and supporting software used across the organization. Your work spans modern web applications, backend services, and enterprise databases-ensuring tools perform well from initial design through production support. By delivering stable, high-quality solutions, this role directly supports APS's ability to serve customers safely, reliably, and at scale, including the energy that powers homes, businesses, and communities across Arizona.

What Your Day Would Be Like:

• Designing and developing software solutions that improve how teams across APS work and serve customers
• Collaborating with IT partners and business stakeholders to translate needs into reliable, scalable applications
• Supporting application performance and reliability by troubleshooting issues and improving system stability
• Contributing across the full application lifecycle-from design and development through deployment and production support
• Helping modernize and maintain enterprise systems that support critical operations at Palo Verde

Who We're Looking For:

• Experience delivering software solutions across the full application stack, including web interfaces, backend services, and databases
• A solid understanding of application performance, reliability, and lifecycle support
• A collaborative problem‑solver who works well with both technical and non‑technical partners
• Someone who values quality, reliability, and thoughtful design in their work
• A professional who takes ownership and follows solutions through from development to production

Minimum Requirements

IT Solutions Engineer / Analyst I Requirements

Bachelors' degree in Information Technology or related field

PLUS one (1) year of prior relevant experience or equivalent combination of education and directly related experience

Requires basic technical subject matter knowledge within a job area or system

IT Solutions Engineer / Analyst II Requirements

Bachelor's Degree in Information Technology or related field

PLUS two (2) years of prior relevant experience or equivalent combination of education and directly related experience

OR (for positions in IT Digital Solutions Delivery) an advanced degree in Data Science, Data/Quantitative/Business Analytics or Economics, Mathematics or Engineering with a focus in Data Science is required

Requires basic technical subject matter knowledge within a job area or system

Preferred Special Skills, Knowledge or Qualifications

Knowledge of programming languages; database management systems; development platforms: Experience with full stack development, including modern web frameworks, server‑side technologies, and RESTful services. Proficiency withOracle and Microsoft SQL Server databases, including stored procedures, query optimization, and schema design. Experience withframeworks commonly used for web application development. Skills in understanding and explaining moderately technical issues and solutions in non‑technical terms; working effectively in teams and across organizations; balancing and prioritizing between multiple work streams; collaborating with colleagues and teams in different fields across a diverse organization; solving moderate problems in own area of work

Nuclear Requirements

Any PVNGS employee may be called upon to serve as a member of the Emergency Response Organization (ERO) and will be expected to fulfill their obligation as an ERO member. Any PVNGS employee may be called upon to support a refueling or short‑notice outage. This includes line roles and responsibilities as necessary to execute outage activities. These are a condition of employment at PVNGS.

Major Accountabilities

1. Supports the design, development, modification, and/or configuration support of applications and programs
2. Fixes applications to meet functional and technical designs following best practices and development standards and guidelines
3. Analyzes, debugs, and resolves defects in applications
4. Supports production systems, analyzes and resolves production problems in a timely manner; resolves end user service requests as assigned
5. Completes unit test application changes to ensure quality of work; tests new features, enhancements, and defect fixes
6. Assists with technical solutions in new implementations
7. Complete minor product enhancements and development of reports

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10CFR Part 810), the Export Administration Regulations (EAR) (15CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22CFR ChapterI, SubchapterM Part120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'GreenCard Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non‑US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. PinnacleWest Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace.

Hybrid Role:

Employees in hybrid roles will work both in their home offices and alongside their colleagues at an APS facility or other work location for meaningful in person engagement. As of January2025, hybrid‑role employees will be asked to work about 40% of their time in person at an APS or other (non‑home office) location. Any PVGS employee may be called upon for random Fitness For Duty Testing (FFD) during scheduled working hours. Employees must report to FFD at Palo Verde as soon as reasonably practicable, but no more than 120 minutes after being notified. Employees who are onsite when notified will have no more than 60 minutes to report after being notified.

Nearest Major Market: Phoenix Job Segment: Nuclear, Energy