IT Solution Consultant II

Wipfli LLP; Clayton (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

Wipfli LLP in Missouri is seeking an IT Solution Consultant II to develop and implement solutions for clients with a mix of consultative and technical work. You will interface regularly with clients and colleagues to drive improvements to business processes and IT infrastructure.

The role includes leading security reviews, maintaining roadmaps, and guiding projects from planning through delivery. Travel to client locations is about 15%, with opportunities for hybrid or in-person work in the St.

Qualifications

• Bachelor’s Degree or an equivalent combination of education and experience.
• 3+ years of technology solutions experience.
• Proficiency with Microsoft Azure and Active Directory.
• Experience working with clients on-site; up to 15% travel to client locations within the U.S.
• Possesses or works towards obtaining appropriate advanced certifications.
• Demonstrated blend of technical expertise and consultative ability to assess needs and deliver value-driven solutions.
• Ability to plan, prioritize, and organize multiple projects under pressure while quickly responding to unexpected events or changing priorities.
• Training, support or consulting advisory experience is preferred; experience serving clients in healthcare or financial institutions industries is preferred.

Responsibilities

• Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions.
• Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications.
• Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps.
• Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress.
• Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions.
• Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects.
• Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client.
• Participate in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market.

Skills

Microsoft Azure

Active Directory

Tech solutions

On-site travel

Certifications

Project coordination

Consultative skills

Microsoft 365

Education

Bachelor's Degree or equivalent

Tools

Microsoft 365

Job description

Overview

At Wipfli, people count.

At Wipfli, our people are core to everything we do—the catalyst behind our ability to create exceptional impact and extraordinary results.

We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path.

People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity.

The IT Solution Consultant II can work either 100% in person or in a hybrid environment working in office at least once per week, in the St. Louis, MO area. About 15% travel to client locations in MO is required.

The Consultant II will develop and implement solutions for clients that are either consultative or technical in nature that provide improvements to the client’s business processes and information technology. They will interface regularly with clients and others outside Wipfli.

Responsibilities

Responsibilities:

• Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions
• Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications
• Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps
• Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress
• Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions
• Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects
• Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client
• Participate in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market

Knowledge, Skills and Abilities

Qualifications:

• Bachelor’s Degree or an equivalent combination of education and experience
• 3+ years of technology solutions experience
• Proficiency with Microsoft Azure and Active Director
• Experience working with clients on-site; up to 15% travel to client locations within the U.S
• Possesses or works towards obtaining appropriate advanced certifications
• Demonstrated blend of technical expertise and consultative ability to assess needs and deliver value-driven solutions
• Ability to plan, prioritize, and organize multiple projects under pressure while quickly responding to unexpected events or changing priorities
• Training, support or consulting advisory experience is preferred; experience serving clients in healthcare or financial institutions industries is preferred

Additional Details

Additional Details:

Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, veteran status, disability, or any other characteristics protected by federal, state, or local laws.

Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at [e-mail].