IT Service Delivery Leader — Agile, Cloud & Remote

Huntington National Bank; Columbus (OH); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Huntington National Bank’s IT Service Delivery Manager role focuses on day-to-day IT support for the assigned business segment, partnering with business and delivery teams to shape strategy and ensure effective delivery of technology products and services.

The role emphasizes end-to-end project execution, resource planning, and financial transparency within IT for the designated segment, with strong collaboration across product, technology, risk, vendor, and enterprise teams.

Qualifications

• Bachelor's degree required.
• Minimum 7 years of related experience.
• Hands-on backlog refinement, sprint planning, delivery execution, dependency management, risk identification, impediment removal, and use of metrics to improve team predictability and performance.

Responsibilities

• Identifies and develops relationships with business and delivery partners.
• Assists in the development of strategy, planning, funding, and delivery of technology products and services to the assigned Business Segment and delivery partners.
• Partners in developing /executing technology strategy and is responsible for end-to-end technology project execution including resource planning.
• Responsible for financial transparency across IT (including initiatives and base operations) for assigned Business Segment.
• Performs other duties as assigned.

Skills

Backlog refinement

Sprint planning

Delivery execution

Dependency management

Risk identification

Impediment removal

Team metrics

Education

Bachelor's Degree

Tools

Azure DevOps

ServiceNow

DevSecOps

Cloud architecture

Job description

Huntington National Bank’s IT Service Delivery Manager role focuses on day-to-day IT support for the assigned business segment, partnering with business and delivery teams to shape strategy and ensure effective delivery of technology products and services.

The role emphasizes end-to-end project execution, resource planning, and financial transparency within IT for the designated segment, with strong collaboration across product, technology, risk, vendor, and enterprise teams.