IT QA Technician - 1st Shift, Detail-Driven

Jobvite, Inc.; Carol Stream (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Job summary

Zones is hiring a Quality Assurance Technician in Illinois for 1st shift (5:30AM - 2:00PM). You will verify procedures, ensure documentation is up to date, and validate that the integration lab runs with zero errors.

The role emphasizes attention to detail, fault tracking, and teamwork across final checkout processes. Qualified candidates should have a high school diploma (college preferred) and knowledge of ISO 9001:2015.

Qualifications

• Follow the procedures systematically and understand each process.
• Verify each step in the QA checklist ensuring the tech annotates correctly and only auto-filled fields are used.
• Record all failure data with high detail in fault tracking.
• Ensure procedures are present and available for each product.
• Develop and maintain knowledge of assigned applications, functional areas, and projects.
• Collaborate on final checkout and validate accessories against documentation; team-based shift rotation.
• Follow QA policies and provide constructive feedback.
• Fallback to tech work when QA tasks are unavailable.

Responsibilities

• Follow the procedures systematically and understand each process.
• Verify each step in the QA checklist ensuring the tech doing the work is annotating correctly and the auto-filled areas are the only fields filled.
• Following the fault tracking process to high detail recording all failure data no matter how small
• Ensuring procedures are present and available for each product
• Develop and maintain a thorough knowledge of the assigned applications, functional areas, and projects.
• Taking part as a team in the final checkout process. Validating all accessories for each order are present and correct to the documentation. Working as a team on each shift sharing the responsibilities of either working together or rotating between the shift. All completed QA checklists are required to be inspected for completeness and accuracy
• Following policies set in place by the QA manager but also giving valid feedback where necessary.
• If QA tech work is not available at certain times during your shift, you are expected to fall back on tech work assistance, only until QA tech work once again resumes.

Skills

Attention to detail

Verbal communication

Process flow

Process improvement

Analyzing information

Dealing with complexity

Education

High School or equivalent

College preferred

Job description

Zones is hiring a Quality Assurance Technician in Illinois for 1st shift (5:30AM - 2:00PM). You will verify procedures, ensure documentation is up to date, and validate that the integration lab runs with zero errors.

The role emphasizes attention to detail, fault tracking, and teamwork across final checkout processes. Qualified candidates should have a high school diploma (college preferred) and knowledge of ISO 9001:2015.