IT Project Manager I

University of Rochester; City of Rochester (NY); On-site; USD 61,000 - 85,000; Full time

Job summary

The University of Rochester is seeking an IT Project Manager to lead small to mid-size projects within the ISD Chief Technical Office. Based at 601 Elmwood Ave in Rochester, NY, you will coordinate with architects, leaders, and stakeholders to deliver on time, within scope, and with quality.

Responsibilities include developing project plans, tracking progress, managing risks and issues, and providing status updates to leadership.

Qualifications

• Bachelor's degree in a related discipline and 3 years of related experience required.
• Healthcare or higher education experience preferred.
• Experience with ServiceNow, JIRA, Smartsheet, or Clarity PPM preferred.

Responsibilities

• Manages small to medium IT projects with oversight from IT leadership; develops project plans with tasks, timelines, dependencies, resources, and deliverables.
• Coordinates with architects, team leads, and sponsors to ensure QA, migrations, end-user validation, training and support; develops dashboards for senior leadership.
• Identifies, tracks, and manages risks and issues; escalates as appropriate.
• Defines project scope via collaboration with sponsors and stakeholders; assigns resources and obtains approvals.
• Provides status reports to steering committees and uses project governance bodies as needed.
• Keeps aligned with business goals and stays current with tools, processes, and architecture affecting the team.
• Makes presentations to staff and participates in committees; performs other duties as assigned.

Skills

Detail-oriented

Communication skills

Analytical skills

Education

Bachelor's degree in related discipline (PM, IT, Business, Engineering)

Tools

Microsoft Project

Microsoft Teams

PowerPoint

ServiceNow

JIRA

Smartsheet

Clarity PPM

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening

Worker Subtype:

Regular

Time Type

Full time

Scheduled Weekly Hours

40

Department

900082 ISD Chief Technical Office

Work Shift

UR - Day (United States of America)

Range

UR URG 110

Compensation Range

$61,000.00 - $85,400.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

Provides project management services for small to medium projects with oversight and coaching from leadership. Conforms to established guidelines, standards, and conventions for project management and documentation of business requirements.

Essential Functions

• Manages small to medium-sized IT projects with oversight and coaching from IT leadership. Gathers input from team members on required tasks and translates it into a project plan with tasks, activities, dependencies, timelines, milestones, resource requirements, and deliverables. Monitors progress of project activities and ensures all critical implementation criteria are met.
• Coordinates with architects, team leads, resource teams, IT leaders, and sponsors to ensure the project team follows department processes for quality assurance, migrations and promotions, end-user acceptance/validation, training, and support. Facilitates project meetings using effective meeting techniques for objectives, agendas, participants, and meeting minutes. Develops and maintains reporting dashboards suitable for senior leadership to communicate project status. Conducts post-project sessions to identify successful project elements and areas for future improvement.
• Identifies, tracks, and manages risks and mitigation plans within assigned projects, escalating as appropriate. Identifies, tracks, and manages issues to resolve within assigned projects, escalating as appropriate.
• Determines the scope of the problem/project through collaboration with the executive project sponsor, key users, and system and application analysts. Collaborates with technical team leads and/or resource managers to assign appropriate resources to the project. Obtains necessary approvals.
• Provides status reports to steering committees. Utilizes a variety of project management methodologies as appropriate to the project. Manages project scope and timeline using appropriate governance bodies and Project Office leadership direction.
• Keeps current with business and strategic goals. Understands other University service providers. Stays apprised of team roles, processes, tools, and architecture to better understand how the team works together to meet users' needs. Attends webinars, reads case studies and white papers, and participates in other opportunities to further refine skills and stay apprised on project management topics. Builds and maintains internal departmental relationships.
• Makes presentations to staff on work-related issues. Serves on committees and attends meetings as requested.
• Other duties as assigned.

Minimum Education & Experience

• Bachelor's degree in related discipline such as Project Management, Business Administration, Information Technology or Engineering and 3 years of related experience required
• Or equivalent combination of education and experience
• Experience in healthcare or higher education field preferred
• ServiceNow, JIRA, Smartsheet, Clarity PPM or Project Portfolio Management (PPM) software experience preferred

Knowledge, Skills And Abilities

• Detail-oriented with a proven ability to manage projects required
• Excellent communication (written and verbal), presentation, analytical and problem solving skills required
• Extensive computer literacy, including Microsoft Project, Teams and Powerpoint preferred

LICENSES AND CERTIFICATIONS

• Certified Associate in Project Management (CAPM) upon hire preferred
• Portfolio Management Professional (PMP) upon hire preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.