IT Project Manager: Drive Process Improvement & Delivery

Masis Staffing Solutions; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Masis Staffing Solutions seeks an experienced Project Manager of Process Improvement to drive continuous improvement initiatives across IT, operations, and business units. You will lead planning, governance, and cross‑functional collaboration to deliver measurable efficiencies and faster, higher‑quality software delivery.

In this role you will establish dashboards, track milestones, and report outcomes to executives while fostering accountability andStakeholder alignment across multiple teams.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of project management, process improvement, operations, business transformation, or related experience.
• Experience leading cross-functional initiatives involving multiple stakeholders and competing priorities.
• Proven ability to manage project plans, action registers, timelines, and deliverables.
• Strong facilitation, communication, organizational, and problem-solving skills.
• Experience creating executive-level reporting and status communications.

Responsibilities

• Drive improvements across IT in test environments, test data, and testing processes to support faster speed to market and higher quality code delivery.
• Lead and coordinate process improvement initiatives from planning through implementation and stabilization.
• Develop and maintain project plans, action trackers, timelines, milestones, and implementation roadmaps.
• Facilitate working sessions, stakeholder meetings, and status reviews to drive alignment, decisions, and progress.
• Monitor and track tasks, deliverables, dependencies, risks, issues, and commitments across multiple teams.
• Hold stakeholders accountable for assigned actions and ensure timely completion of agreed-upon deliverables.
• Identify execution risks, bottlenecks, and delays, and proactively drive resolution to keep initiatives on track.
• Establish clear ownership, accountability, and governance processes to support successful delivery.
• Create and maintain project dashboards, status reporting, metrics, and executive communications.
• Partner with business and operational leaders to document current-state processes, identify improvement opportunities, and implement future-state solutions.
• Drive process standardization, operational efficiency, continuous improvement, and adoption of best practices.
• Support organizational change management, stakeholder communications, training, and readiness activities.
• Measure and report on process improvement outcomes, implementation progress, and realized business benefits.
• Promote a culture of accountability, collaboration, transparency, and continuous improvement.

Skills

Project management

Process improvement

Stakeholder management

Facilitation

Communication

Problem-solving

Executive reporting

Lean Six Sigma

PM tools

Education

Bachelor's degree or equivalent experience

Tools

PM tools

Job description

Masis Staffing Solutions seeks an experienced Project Manager of Process Improvement to drive continuous improvement initiatives across IT, operations, and business units. You will lead planning, governance, and cross‑functional collaboration to deliver measurable efficiencies and faster, higher‑quality software delivery.

In this role you will establish dashboards, track milestones, and report outcomes to executives while fostering accountability andStakeholder alignment across multiple teams.