IT Project Manager— Configuration Management

Nationwide-IT-Services; Elizabeth City (NC); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer match

Paid holidays

PTO

Commuter benefits

EAP

Educational reimbursement

Pet Insurance

Job summary

Nationwide IT Services (NIS) seeks an IT Project Manager for configuration management and related disciplines at the USCG Aviation Logistics Center in Elizabeth City, NC. The role oversees baselines, change control, testing, and documentation across the ISD portfolio.

Responsibilities include governance board support, traceability across requirements and releases, and coordinating architecture artifacts. Active Secret clearance and on-site work are required, with focus on QA, testing, and

Qualifications

• Bachelor’s or associate degree in a related field.
• PMP, ITIL, CM II, Certified Configuration Manager, Agile, Scrum, or comparable certification.
• At least five years of experience providing technical direction and IT project management.
• At least one additional year of supervisory or team-lead experience.
• At least two years of experience supporting change management and process improvement.
• Familiarity with all systems-development life-cycle phases and with information-systems engineering or system-integration projects.
• Ability to obtain and maintain a favorable Tier 1 background investigation for unclassified systems.
• Strong skills in documentation, facilitation, stakeholder coordination, risk management, analysis, organization, and written and oral communication.

Responsibilities

• Plan and manage configuration-management, quality-assurance, testing, documentation, requirements, and architecture projects.
• Maintain project cost, schedule, resource, scope, risk, issue, dependency, and performance information.
• Coordinate establishment and maintenance of baselines across application, hardware, software, data, infrastructure, and system-architecture.
• Ensure proposed changes are evaluated, documented, tested, approved, implemented, verified, and incorporated into baselines.
• Manage change requests through analysis, validation, review, prioritization, governance-board review, testing, implementation, and closure.
• Coordinate and facilitate Design Review Board, Local Configuration Control Board, and Integrated Configuration Control Board activities.
• Develop meeting agendas, decision packages, minutes, action-item logs, decision records, and status reports for governance boards.
• Oversee software quality assurance, QA/QC processes, test planning, regression testing, acceptance testing, release testing, and discrepancy reporting.
• Ensure traceability among requirements, designs, plans, test results, changes, releases, and configurations.
• Coordinate preparation and maintenance of SOPs, technical specifications, data dictionaries, diagrams, and release documentation.
• Manage testing and artifact updates for OS patches, DB patches, STIG remediation, vulnerability remediation, and releases.
• Ensure hardware/software changes are reviewed for Authority to Operate and cybersecurity impacts.
• Coordinate business and requirements analysis for approved projects and IT support work plans.
• Develop and report change-management, testing, release, quality, discrepancy, risk, and project-performance metrics.
• Support maintenance of Business Architecture Management Plan, enterprise architecture artifacts, baselines, data models, diagrams, and interface documentation.
• Conduct regular project and team reviews to identify risks, training needs, deficiencies, and corrective actions.
• Ensure personnel follow approved configuration-management and change-management processes.
• Coordinate with Development, Operations, IA, and OT personnel to ensure controlled releases.
• Provide written and oral project reports to Government and contractor leadership.

Skills

Documentation

Facilitation

Stakeholder coordination

Risk management

Analysis

Organization

Communication

Education

Bachelor or Associate degree

Tools

Jira

Confluence

Bitbucket

Automated testing

Version control

Requirements tools

Job description

IT Project Manager— Configuration Management

Work Location: On-site at USCG Aviation Logistics Center, Elizabeth City, North Carolina

Clearance: Active Secret

Position Summary

Nationwide IT Services, NIS, is seeking an IT Project Manager for a potential opportunity to lead configuration management, quality assurance, software testing, change control, technical documentation, requirements analysis, business architecture, and systems-architecture initiatives across the ALC ISD portfolio.

The position manages the processes used to control system baselines, evaluate and approve changes, verify software quality, maintain technical artifacts, facilitate governance boards, and ensure traceability among requirements, project plans, releases, configurations, and operational systems.

Essential Duties and Responsibilities

• Plan and manage configuration-management, quality-assurance, testing, documentation, requirements, and architecture projects.
• Maintain project cost, schedule, resource, scope, risk, issue, dependency, and performance information.
• Coordinate the establishment and maintenance of application, hardware, software, data, infrastructure, and system-architecture baselines.
• Ensure proposed changes are evaluated, documented, tested, approved, implemented, verified, and incorporated into the appropriate baseline.
• Manage change requests through initial analysis, requirements validation, technical review, prioritization, governance-board review, testing, implementation, and closure.
• Coordinate and facilitate Design Review Board, Local Configuration Control Board, and Integrated Configuration Control Board activities.
• Develop meeting agendas, decision packages, minutes, action-item logs, decision records, and status reports for governance boards.
• Oversee software quality assurance, quality-control processes, test planning, regression testing, acceptance testing, release testing, promotion procedures, and discrepancy reporting.
• Ensure traceability among customer requirements, system requirements, designs, project plans, test results, changes, releases, and deployed configurations.
• Coordinate preparation and maintenance of standard operating procedures, process guides, technical specifications, data dictionaries, system diagrams, interface diagrams, architecture products, test scripts, and release documentation.
• Manage testing and artifact updates associated with operating-system patches, database patches, STIG remediation, vulnerability remediation, and software releases.
• Ensure hardware and software changes are reviewed for Authority to Operate and cybersecurity-artifact impacts.
• Coordinate business and requirements analysis for approved projects and IT support work plans.
• Develop and report change-management, testing, release, quality, discrepancy, risk, and project-performance metrics.
• Support maintenance of the Business Architecture Management Plan, enterprise architecture artifacts, system architecture baselines, data models, process diagrams, and interface documentation.
• Conduct regular project and team reviews to identify risks, training needs, process deficiencies, and corrective actions.
• Ensure personnel follow approved configuration-management and change-management processes.
• Coordinate with Development, Operations, Information Assurance, and Platform/Operational Technology personnel to ensure controlled and compliant releases.
• Provide written and oral project reports to Government and contractor leadership.

Required Qualifications

• Bachelor’s or associate degree in Computer Science, Information Technology, Engineering, Mathematics, Business Management, or a related field.
• PMP, ITIL, Configuration Management II, Certified Configuration Manager, Agile, Scrum, or comparable certification.
• At least five years of experience providing technical direction and IT project management.
• At least one additional year of supervisory or team-lead experience.
• At least two years of experience supporting change management and process improvement.
• Familiarity with all systems-development life-cycle phases and with information-systems engineering or system-integration projects.
• Ability to obtain and maintain a favorable Tier 1 background investigation for unclassified systems.
• Strong skills in documentation, facilitation, stakeholder coordination, risk management, analysis, organization, and written and oral communication.

Preferred Qualifications

• Experience with Federal configuration-management and change-control environments.
• Experience facilitating change-control boards, design-review boards, or configuration-control boards.
• Knowledge of configuration identification, status accounting, change control, verification, audit, and baseline management.
• Experience with Jira, Confluence, Bitbucket, automated testing, version-control repositories, and requirements-management tools.
• Familiarity with Systems Engineering Life Cycle documentation, enterprise architecture, Authority to Operate artifacts, and cybersecurity change-impact analysis.
• Experience managing software quality assurance, regression testing, release management, and technical-documentation programs.

About Nationwide IT Services

NIS is an IT and Management consulting company and is a CVE-verified Service-Disabled Veteran- Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members.

Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP), and educational reimbursement, along with Pet Insurance.

Salary range $100,000 to $120,000 annually

The salary range is a general guideline. We consider several factors when determining base salary offers, including the position's scope and responsibilities, the candidate's experience, education, skills, and current market conditions.