IT Project Management - Manager

State of Washington; Olympia (WA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible schedules

Telework options

Infants at Work Program

Career growth opportunities

Job summary

The Washington State Patrol Information Technology Division (ITD) is seeking an ADSS Manager to lead teams that build, deploy, and operate mission critical software solutions supporting agency operations. You will guide planning, development, and support for enterprise applications used by divisions and agencywide.

You will advise chiefs and managers on best practices, coordinate with business partners, and ensure reliable, cost‑effective services.

Qualifications

• Bachelor's degree in Information Technology or related field.
• 4 years of senior‑level IT experience in enterprise, 24x7 systems.
• 4 years of supervisory/management experience.
• Proficiency in Office Suite, Visio, and MS Project.

Responsibilities

• Prepare, build, stabilize, deploy, and operate mission critical software solutions.
• Manage assigned functional teams delivering in‑house and vendor‑developed solutions.
• Advise leadership on application development practices and requirements gathering.

Skills

Stakeholder management

Communication

Leadership

Project planning

Education

Bachelor's degree or higher in Information Technology (or a close related field)

Tools

Microsoft Office

Microsoft Visio

Microsoft Project

Job description

About the Agency & Division: The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies.

The Information Technology Division (ITD) exists to leverage technology to enhance and sustain business processes, public safety infrastructure and statewide emergency communications to facilitate the accomplishment of all agency goals.

Duties: The ADSS Manager is responsible for preparing, building, stabilizing, deploying, and operating mission critical software solutions that enable business operations to perform effectively and efficiently. This is done with industry practices that guide the planning, development, and support of solutions that are meaningful to our business partners and management team. This position is responsible for managing assigned functional teams that prepare, build, stabilize, deploy, and operate in‑house and vendor developed solutions used by divisions and agencywide.

Our New Teammate Will Be Able To:

• Drive business value through customer and partner relationships.
• Manage stakeholder communications and track stakeholder issues and interests for large multi‑agency‑based projects.
• Advise assistant chiefs, division commanders, and section managers with expert advice related to application development practices, requirements gathering practices, and information technology operations and projects.
• Design services that are reliable, complaint, and cost effective.
• Develop feasibility studies, concept briefings, and investment plans while adhering to WaTech and agency polices.
• Assist division commanders in the development of operational plans and division technology plans.
• Assist in planning business continuity and disaster recover for vital applications and related systems.
• Develop and implement methods to manage application development of operational plans and division technology plans.
• Assist in planning business continuity and disaster recovery for vital applications and related systems.
• Develop and implement methods to manage application development operations, support, and new service requests.
• Act as a liaison between business program managers and executive staff to develop, operate, and implement project technology initiatives.
• Coordinate with other agency business support groups such as Budget and Fiscal Services to develop effective budget plans and tracking, Contracts Office to ensure contracts are well formed and policies are followed, and Property Management to ensure appropriate equipment is made available for operations and projects.

Qualifications:

• Bachelor's degree or higher in Information Technology (or a close related field) from an accredited institution
• Four (4) years of senior‑level experience (normally attained through 10‑12 years) as an IT professional in an enterprise organization supporting 24x7 critical systems.
• Four years of supervisory and/or management experience with people hired, evaluated, and disciplined.
• Competency in Microsoft Office (Word, PowerPoint, Excel), Microsoft Visio, and Microsoft Project.

Why work for the Washington State Patrol?

• A healthy life/work balance by offering flexible schedules and telework options for most positions.
• An Infants at Work Program that is based on the long‑term health values of infant‑parent bonding and breastfeeding newborns.
• Continuous growth and development opportunities.
• Opportunities to serve your community and make an impact through meaningful work.
• Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19‑01.
• Qualification for the Public Loan Forgiveness Program.

NOTE: This is not a full‑time telework position. Candidates must be able and willing to work in the office and commute to here. A hybrid work schedule may be available after training and/or probationary period has been successfully completed.

Equity Competencies:

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

The Washington State Patrol does not provide immigration sponsorship; therefore, applicants must possess work authorization that does not require employer sponsorship.

Questions? Please contact Aleesha Brown at [phone] or via e‑mail at [e-mail].

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read About Our Benefits: The following information describes typical benefits available for full‑time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full‑time work (e.g. part‑time); view the job posting for benefits details for job types other than full‑time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax‑deferred dollars toward their health care expenses. Employees are also covered by basic life and long‑term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre‑tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and wellbeing of employees.

Retirement And Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre‑tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not‑for‑profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full‑time and part‑time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full‑time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 non‑overtime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part‑time employees who are in pay status during the month of the holiday qualify for the holiday on a pro‑ratio basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full‑time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full‑time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full‑time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part‑time employees will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full‑time employees accrue vacation leave at the rates specified in WAC 357‑31‑165(1) or the applicable collective bargaining agreement (CBA). Full‑time employees who are in pay status for less than 80 non‑overtime hours in a month do not earn a monthly accrual of vacation leave.

Part‑time employees accrue vacation leave hours in accordance with WAC 357‑31‑165(1) or the applicable collective bargaining agreement (CBA) on a pro‑ratio basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357‑58‑175, an employer may authorize a lump‑sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357‑31‑165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

01 2250-1 No additional point