IT Program & Project Management Services Consultant

Conduent; India (PA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Conduent is seeking a senior Information Technology project manager to lead global IT projects and programs. You will plan, organize, direct, and deliver complex initiatives across multiple technology disciplines and business processes, driving success for clients and internal stakeholders.

You will work within a premier PMO, ensuring delivery excellence, with opportunity to influence enterprise-level outcomes and be valued for your contributions.

Qualifications

• Bachelor’s degree or higher or equivalent work experience.
• 8+ years of IT project and/or program management experience.
• Direct experience with waterfall and agile project management processes and methodologies.
• Stakeholder management.
• Advanced experience with project management tools (e.g. Microsoft Project, MS Project Online, PowerPoint, Visio, SharePoint, Power BI).

Responsibilities

• Build and lead cross-functional teams.
• Consistently deliver projects on time and on budget.
• Communicate project scope, goals and responsibilities to project teams.
• Establish clear stakeholder expectations.
• Solve complex problems with critical thinking.
• Adhere to stringent reporting requirements.
• Monitor performance in project and program control activities.
• Identify project risks and develop solid mitigation plans.
• Communicate effectively with senior business and technology leaders.

Skills

Stakeholder management

Cross-functional leadership

Risk mitigation

Education

Bachelor’s degree or higher

Tools

Microsoft Project

MS Project Online

PowerPoint

Visio

SharePoint

Power BI

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:

We need a senior Information Technology project manager to lead cross-functional, global teams in achieving positive outcomes that allow Conduent to deliver world class solutions for our clients. You will plan, organize, direct, control and deliver complex projects and/or programs prioritized in alignment with client expectations and business needs. Projects may include multiple technology disciplines and/or significant business process re-engineering efforts. You will be a member of a premier technology Project Management Office (PMO) that is dedicated to the success of the client, aligned with project management best practices, and committed to continuous improvement for the team as well as for the individual. This is a wonderful opportunity to make your mark in an enterprise level business unit, be trusted and valued overall for your contributions. We need someone who can bring our project delivery excellence to the next level, produce high quality work and be surrounded by a team of individuals with the same level of passion that you have with your work.

You’re the kind of person that can:

• Build and lead cross-functional teams
• Consistently deliver projects on time and on budget
• Communicate project scope, goals and responsibilities to project teams
• Establish clear stakeholder expectations
• Solving complex problems that require critical thinking
• Adhere to stringent reporting requirements
• Monitor performance in project and program control activities
• Identify project risks and develop solid mitigation plans
• Communicate effectively and is accustomed to engaging with senior business and technology leaders

Required qualifications:

• Bachelor’s degree or higher or equivalent work experience.
• 8+ years of IT project and/or program management experience
• Direct experience with waterfall and agile project management processes and methodologies
• Stakeholder management
• Advanced experience with project management tools (e.g. Microsoft Project, MS Project Online, PowerPoint, Visio, SharePoint, Power BI)

Preferred qualifications:

• PMP Certification
• Experience working in a contact center environment
• We welcome and encourage diversity in our workforce.
• Conduent is an equal opportunity employer.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.