IT Program Manager, IT Governance

Carolinas Medical Center; United States; Remote; USD 81,000 - 122,000; Full time

Job summary

Carolinas Medical Center seeks an IT Program Manager for IT Governance to oversee enterprise governance lifecycle, standardize Leadership Council operations, and guide Council Coordinators. You will ensure governance requests progress with clear ownership and complete information, while promoting governance adoption across IT.

The role serves as primary Council Coordinator for the IT Executive Steering Committee, handling intake, agendas, materials, and communications, without owning business

Qualifications

• Bachelor's degree in information technology or related field.
• 7 years in project management, with at least five years on large complex projects (above $1M).
• Experience with modern project management methodologies.
• Ability to govern processes and align cross-functional teams.

Responsibilities

• Manages delivery of the largest and most complex strategic IT projects to ensure on-time, on-budget delivery with required functionality.
• Engages with senior IT and business leaders to report progress, risks, and corrective actions.
• Contributes to advocating project management methodologies for different project types (waterfall, RAD, packages).
• Sets targets and performance measures for IT project delivery to drive continuous improvement.
• Mentors other project managers and leads 10–40 staff in a matrix environment.
• Ensures business requirements stay within scope and budget, signaling risks early.

Skills

Analytical thinking

Self-motivated

Attention to detail

Leadership

Communication

Education

Bachelor's degree in information technology or related field

Job description

Department:

12265 Enterprise Corporate - Project Management Office

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

The IT Program Manager, IT Governance serves as the operational owner and organizational champion for the enterprise IT Governance process. The role oversees the enterprise IT Governance lifecycle, establishes common standards for Leadership Council operations, provides guidance and oversight to Council Coordinators, and ensures technology requests progress through governance with clear ownership, complete information, and effective decision support.

The Program Manager serves as the primary Council Coordinator for the IT Executive Steering Committee, managing intake readiness, agendas, decision materials, action tracking, governance communications, and follow-through. The role also promotes awareness, understanding, and adoption of IT Governance across IT through targeted communication, education, stakeholder engagement, practical guidance, and demonstration of governance outcomes.

The Program Manager facilitates the governance process but does not make governance decisions or assume ownership of business cases, financial analyses, risks, benefits, or delivery outcomes.

Pay Range:

$59.00 - $88.50

Major Responsibilities

• Manages the delivery of the largest and most complex strategic IT projects ensuring on time, on-budget delivery with the agreed level of functionality.


• Engages extensively with senior IT leaders, key senior business leaders and the program/project steering committee to provide timely reports on progress and attainment of business objectives, together with an analysis of potential issues and risks and corrective actions required.


• Contributes to the definition of an Advocate project management methodology based on current IT best practice recognizing the differences in approach required based on the size and complexity of the project and the need to support traditional (waterfall), rapid application development (RAD) and package implementation approaches.


• Establishes an agreed set of targets, benchmarks and performance measures for IT project delivery aimed at supporting a culture of continuous improvement with respect to project delivery. Develops an initial project plan and baseline, and updates and re-baselines the plan when needed or whenever the project tolerances are exceeded.


• Mentors other project managers in the organization working on non-strategic initiatives, on the IT project management office's defined methodologies and tools. Manages and leads the daily work effort of project teams (10 to 40 staff) in a matrix management environment.


• Ensures projects have an appropriately defined set of business requirements and that they stay within agreed tolerances with respect to scope and budget raising an alert to senior management as soon as these tolerances are exceeded so that corrective action can be taken. Provides both high level and detailed project estimates and refines these as a project proceeds so that they achieve at least a +-15% tolerance at the end of the design phase.


• Ensures effective utilization of all project resources, people, and equipment, through all phases of the project.


• Accountable for completing the project on time, within budget, and meeting the defined business objectives. Assists with establishing the project budget and manages all project expenditures within the defined budget.


• Tracks projects post implementation to ensure that the expected benefits are achieved and reported. Performs project post-implementation analyses to establish lessons learned and ensure that these are incorporated in the overall project management approach.

Minimum Education and Experience Required

• Level of Education : Bachelor's degree in information technology or related field


• Years of Experience: Typically requires 7 years in project management, with at least five of these being responsible for large complex projects (above $1M) with a proven record of successful project delivery using expertise in the use of modern project management methodologies.

Preferred Remote Locations

• IL, WI, NC, GA

Fully Remote Role From These States

• AL, AK, AR, AZ, DE, FL, GA, IA, ID, IN, IL (Only WI/IL Division), LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

Relocation, Sponsorship or Visa Transfer

No relocation, No Sponsorship or transfer of visa for this position now or in the future.

Minimum Knowledge, Skills and Abilities (KSA)

Strong analytical thinker able to break down projects into appropriate sub-components.

Self-starter comfortable taking the initiative and making decisions on the best available information.

Detail oriented with ability to handle project complexity and detail. Ability to identify key elements and define detailed project work-break-down structures to incorporate them into project plans.

Delivery focused and tenacious with ability to work through the challenges associated wit