IT Program Manager - Communications & Telehealth Technologies

Houstonmethodistcareers

Houston (TX)

On-site

USD 110,000 - 150,000

Full time

14 days+

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Job summary

Houston Methodist is seeking an IT Program Manager to plan, direct, and coordinate inter-related IT projects and programs across the enterprise. The role requires aligning initiatives with strategic goals and working with senior leadership to optimize governance and delivery.

Ideal candidates bring a Bachelor's in IT/related field and eight years of multi-project experience, plus PMP or PROSCI certifications.

Qualifications

Bachelor's degree with IT focus required.
Eight years of successful IT multi-project experience.
PMP and PROSCI certifications preferred.

Responsibilities

Plans, directs, and coordinates IT projects and programs.
Leads governance and manages stakeholder communications.
Coaches leaders on PMO standards and project management processes.
Monitors budgets, staffing, and resource allocation across projects.

Skills

Project management

Team leadership

Communication skills

Multitasking

Cross-functional collaboration

Education

Bachelor's degree in Computer Science, Business Administration, or related discipline with an information technology focus

Tools

PMP

PROSCI

Job description

At Houston Methodist, the IT Program Manager position is responsible for planning, directing, and coordinating inter-related projects to ensure goals and objectives of the program are accomplished within prescribed time frame, funding parameters and requirements. This may include enterprise wide projects. Organizes and prioritizes the inter-related projects to ensure alignment with the organization's strategic goals working closely with IT Project Management Leadership and stakeholders across the organization including Sr. and Executive Leadership. Coordinates and manages program resources availability and allocation.

FLSA STATUS

Exempt

QUALIFICATIONS

EDUCATION

Bachelor's degree in Computer Science, Business Administration, or related discipline with an information technology focus.

EXPERIENCE

Eight years of successful experience in implementing IT multi-project activities, preferably in a healthcare environment.

LICENSES AND CERTIFICATIONS

Preferred

PMP - Certified Project Management Professional (PMI) and
PROSCI - Certified in Prosci Change Management (PROSCI)

SKILLS AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Project management skills with ability to multitask and manage multiple projects in a cross-functional environment
Ability to deliver projects using leading-edge technology
Strong knowledge of current technologies
Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
Exceptional verbal and written communication skills. Ability to effectively facilitate meetings
Exceptional teamwork and interpersonal skills
Ability to operate under a dual reporting relationship (IT, customers)
Solid knowledge in Microsoft Office products

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

Effectively communicates program information to stakeholders throughout the organization utilizing agreed upon channels and timelines.
Leads program-related meetings with authority and gains consensus on outcomes and goals.
Coaches operational leaders on PMO standards for operational projects.

SERVICE ESSENTIAL FUNCTIONS

Plans, organizes and coordinates related IT projects and programs to obtain identified strategic goals. Ensures outcomes match agreed upon customer expectations and outcomes. Formulates and defines scope and objectives of coordinated projects.
Reviews inter-related projects to determine priority, time frame, funding limitations, procedures for accomplishing project. Determines staffing requirements, and allotment of available department resources.
Facilitates governance process and supports IT owners in formulating business cases for presentation to appropriate council(s).

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Ensures adherence to standards and procedures for project initiation, planning, execution, control, monitoring, and closure defined by the Portfolio & Process Management Office for all projects within the program.
Creates and updates program documentation and reports.
Ensures consistent implementation of governance, work plan and staffing for each phase of the project within a program.
Facilitates the onboarding and training of new project managers and contractors to Houston Methodist project management process and procedures.

FINANCE ESSENTIAL FUNCTIONS

Consolidates project expenditure and forecasts information within the program.
Validates budget, actuals, forecast and variance cost with management.
Ensure all projects within the program have properly closed project expenditures.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Proposes opportunities to improve the Portfolio & Process Management Office and leads improvement initiatives by planning, implementing and ensuring adoption. Stays up to date on knowledge of applicable industry standards, guidelines and technology trends and seeks opportunities to share expertise with more junior project management team members.
Proactively manages own professional development and completes Individual Development Plan (IDP).

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE