IT Program Manager - Clinical Applications: Strategic Initiatives & AI

Advocate Health; Town of King (WI); Remote; USD 120,000 - 155,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Career development programs

Total Rewards

Job summary

Advocate Health is seeking a Technical Program Manager to develop and govern the Epic Factory AI Program and other cross-application strategic initiatives under IT leadership. Epic clinical applications and hands-on experience are essential to guide complex projects and drive digital transformation within a large healthcare system.

The role emphasizes translating business needs into optimized workflows, strong communication across executives and analysts, and driving adoption of AI-enabled

Qualifications

• Epic certification is required.
• Bachelor’s degree in information technology or a related field.
• Typically 7+ years of progressively responsible information systems experience with technical or project management exposure.

Responsibilities

• Develop and administer Epic Factory AI Program and cross-application initiatives.
• Lead complex, high-visibility projects from concept to execution.
• Translate business requirements into streamlined workflows and improve usability.
• Coordinate with IT leadership and business units to solve technology problems.

Skills

Epic expertise

Program management

Cross-functional leadership

Healthcare IT

Change management

Communication

AI program

Education

Bachelor's degree in information technology

Tools

Epic EHR

Job description

Department: 12205 Enterprise Corporate - Clinical Applications Status:

Full time Benefits Eligible:

This is a Technical Program Manager role responsible for developing and administering our Epic Factory AI Program and other cross-application Strategic Initiatives under the leadership of the AVP of Clinical Applications for Strategic Projects & AI.

Epic clinical application(s) with years of experience is required.

Epic EHR certified professional with deep, hands-on experience across core applications

Ability to translate complex business requirements into streamlined, optimized workflows that improve performance and usability

Demonstrated ability to communicate effectively and build relationships across all levels of management, seamlessly adapting messaging for audiences ranging from senior executives to technical analysts.

Creative problem solver who can reimagine workflows and design innovative approaches to improve efficiency and user experience

Strong understanding of software architecture, healthcare standards, and end-to-end workflow design

Demonstrated experience leading complex, high-visibility projects from concept through execution

Track record of delivering strategic initiatives, including emerging and AI-enabled healthcare solutions

Expertise in change management, with the ability to drive adoption and sustain process improvements.

Epic clinical application certification required (e.g., Ambulatory, Orders, ClinDoc, etc.)

Schedule: Monday - Friday with potential for some off hours coverage needs.

Works with IT leadership and business units to develop and understand the business case and business requirements to solve for technology related business problems.

Assists in business relationship management, business strategy and planning, portfolio/demand management as needed.

Maintains productive relationships with peers and management in IT and the business function. Articulates business value and strategy and coordinates with all areas of the IT department to ensure technology is fully leveraged to achieve operational excellence. Research how other organizations in the market to achieve or exceed industry best practices in key performance metrics.

Leads the coordinating and monitoring of project activities and provides technical direction to project team to assure effective project completion in compliance with design and quality standards.

Analyzes initiatives, in the project portfolio, and identifies specific, measurable outcomes expected for each initiative. Implements processes and tools to measure benefits associated with individual projects.

Mentors and coaches IT team in workflow and functionality around new systems and enhancement of existing systems and/or processes.

Participates in the technical skill development of analysts as assigned, provides input to staff performance reviews and personal development objectives.

Creates easy to use business process mappings of complex systems and workflows to show complete interdependencies between entities.

Supports project management efforts to manage/mitigate risk, create communication plans, propose implementation strategies, and manage work plans and scope.

Bachelor’s degree in information technology or related field

Typically requires 7 years in progressively responsible information systems experience with technical or project management exposure.

Preferred remote locations in IL, WI, NC, GA

Fully Remote Role from these states: No relocation, No Sponsorship or transfer of visa for this position.

Demonstrated ability to understand the business direction and goals and their potential implications in terms of systems required to support them.

Attention to detail in developing the associated functional requirements, risk assessments, cost estimates and plans and tracking the delivery of approved projects.

Ability to write effective presentations and documentation in order to transfer knowledge to the project team in a timely manner.

recognized expert in the integration within functional and business areas.

Ability to approach problems from a “big picture” perspective, with analysis of long-term ramifications of decisions. Demonstrates the ability to work with a minimal amount of supervision with proficiency in the ability to instruct, guide, assign, advise and mentor team members.

Requires extensive amounts of time working at a computer.

Operates all equipment necessary to perform the job.

Work can be performed in an office environment or remotely.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Premium pay such as shift, on call, and more based on a teammate's job

Opportunity for annual increases based on performance

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

Flexible Spending Accounts for eligible health care and dependent care expenses

Defined contribution retirement plans with employer match and other financial wellness programs

full-time, part-time, per diem, temporary, etc.); About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.