IT Program Manager

Penumbra, Inc.; Alameda (CA); On-site; USD 145,000 - 220,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with employer match

Paid parental leave

12+ holidays and generous vacation

Job summary

Penumbra, Inc. in Alameda, CA seeks an IT Program Manager to lead complex technology projects across business applications, infrastructure, and information security.

You will coordinate with the PMO, functional leads, and global delivery teams to ensure programs deliver planned benefits and align with business goals.

Qualifications

• Bachelor’s degree in information technology or related field with 8+ years of experience or an equivalent combination of education and experience.
• Proven experience as a program or project manager leading complex IT and business transformations.
• Experience in leading S/4 technical upgrades.
• Experience in leading UAT strategy, integration testing, and cutover activities with hyper care and OCM.
• Strong understanding of end‑to‑end business processes: Order to Cash, Procure to Pay, and Finance.
• Strong understanding of SDLC and Business Processes.
• Proficiency in project management and issue tracking tools (e.g., Jira, Microsoft Project).
• Practical experience in implementing and leading Agile and Scrum planning and development
• Strong understanding of project governance, software development, and testing life cycles
• Solid understanding of software development life cycles, contemporary project management methodologies (agile, iterative, and incremental)
• Familiarity with Windows Server, Exchange Server, Server consolidation, domain migrations, data centers, cloud solutions, and SharePoint, ServiceNow, etc.
• Excellent oral and written communication skills and effective interpersonal ability in cross‑functional teams.
• Analytical, troubleshooting, and problem‑solving skills; high attention to detail.
• Proficiency with MS Word, Excel, and PowerPoint

Responsibilities

• Develop comprehensive project plans with scope, goals, milestones, timelines, and resources.
• Maintain regular interaction with stakeholders across IT and vendors, providing progress updates.
• Schedule and facilitate meetings to report status.
• Communicate issues affecting schedule, budget or quality to sponsors and stakeholders.
• Track status at task and subproject levels for diverse audiences.
• Build and grow business relationships essential to project success.
• Lead cross‑functional project teams with clear task allocation.
• Ensure projects stay within scope, timeline, and budget.
• Identify risks and develop mitigation strategies.
• Resolve conflicts in prioritization and staffing with stakeholders.
• Track issues and drive resolutions.
• Oversee change management, including training and documentation.
• Maintain detailed project documentation and meeting minutes.
• Conduct post‑implementation reviews and capture lessons learned.
• Adhere to QMS and applicable regulations and standards.
• Understand security, privacy, and compliance requirements for Penumbra.

Skills

Project management

IT governance

Stakeholder engagement

Communication

Problem solving

MS Office

Jira

Education

Bachelor’s degree in information technology or related field

Tools

Jira

Microsoft Project

Job description

The IT Program Manager will be responsible for leading and executing complex technology
projects for business applications, infrastructure, and information security.

This role is essential in ensuring the successful planning, execution, and delivery of projects while maintaining alignment with business goals and objectives.

The position will collaborate with the PMO, functional leads, infrastructure team, and system integrators to ensure projects align with overarching program goals and benefits, and this role requires relevant technical knowledge, project leadership skills, presentation and communication competencies, and the ability to collaborate effectively with cross‑functional and global delivery teams.

Specific Duties and Responsibilities

• Develop comprehensive project plans, including scope, goals, milestones, timelines, and resource allocation, ensuring alignment with the organization’s strategic objectives.
• Maintain regular interaction and communication with project stakeholders across multiple business units, including IT teams and vendors, providing updates on project progress, issues, and resolutions.
• Schedule/facilitate meetings to provide project status/reviews as required to keep stakeholders adequately informed on project status.
• Communicate any issues or concerns that may affect the project schedule, budget, or quality to the project sponsor and stakeholders.
• Track and communicate status at both a detailed (task) level and a summary (subproject or release) level for a variety of audiences, from the project team to executive sponsorship.
• Build, develop, and grow any business relationships vital to the success of the project.
• Lead cross‑functional project teams, ensuring effective communication, collaboration, and task allocation.
• Ensure projects are delivered within the approved scope, timeline, resource plan, and budget.
• Identify project risks and develop mitigation strategies to minimize disruptions and delays.
• Work closely with stakeholders (business and IT) to resolve conflicts in prioritization and staffing.
• Track project issues and drive resolution.
• Oversee change management processes, including training, documentation, and communication plans, to ensure a smooth transition for end‑users.
• Maintain detailed project documentation, including project plans, status reports, and meeting minutes (such as attendees, items discussed, what changed, blockers, next steps, action items).
• Conduct post‑implementation reviews and retrospect to evaluate project outcomes, identify areas for improvement, and capture lessons learned.
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy, and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work‑related duties as assigned.

Position Qualifications - Required

• Bachelor’s degree in information technology or related field with 8+ years of experience or an equivalent combination of education and experience.
• Proven experience as a program or project manager leading complex IT and business transformations.
• Experience in leading S/4 technical upgrades.
• Experience in leading User Acceptance Testing (UAT) strategy, integration testing, and cutover activities with hyper care and Organizational Change Management (OCM).
• Strong understanding of end‑to‑end business processes: Order to Cash, Procure to Pay, and Finance.
• Strong understanding of SDLC and Business Processes.
• Proficiency in project management and issue tracking tools (e.g., Jira, Microsoft Project).
• Practical experience in implementing and leading Agile and Scrum planning and development
• Strong understanding of project governance, software development, and testing life cycles
• Solid understanding of software development life cycles, contemporary project management methodologies (agile, iterative, and incremental), and theability to blend them together in the right proportions to fit a project and business environment.
• Familiarity with multiple operating environments, including Windows Server, Exchange Server, Server consolidation, domain migrations, data centers, network platforms, cloud solutions, and collaboration solutions, SharePoint, ServiceNow, etc.
• Excellent oral and written communication skills and effective interpersonal ability working in cross‑functional project teams.
• Effective analytical, troubleshooting, and problem‑solving skills required.
• High degree of accuracy and attention to detail
• Proficiency with MS Word, Excel, and PowerPoint
• Excellent oral, written, and interpersonal communication skills, with the ability to work effectively in cross‑functional project teams.

Position Qualifications - Preferred

• PMP and/or Certified Scrum Master preferred
• 8+ years' experience in project and program management preferred

Working Conditions

• General office environment
• Willingness and ability to work on site.
• Potential exposure to blood‑borne pathogens
• Requires some lifting and moving of up to 10 pounds
• Must be able to move between buildings and floors.
• Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day.
• Must be able to read, prepare emails, and produce documents and spreadsheets.
• Must be able to move within the office and access file cabinets or supplies, as needed.
• Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.

Annual Base Salary Range: $145,000 - $220,000/ year

We offer a competitive compensation package plus a benefits and equity program, when applicable.

Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

What We Offer

• A collaborative teamwork environment where learning is constant, and performance is rewarded.
• The opportunity to be part of the team that is revolutionizing the treatment of some of the world’s most devastating diseases.
• A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long‑term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws.

If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents.

For additional information on Penumbra's commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.