IT Professional Systems Administrator

Federal Public Defender for the Northern District of California; San Francisco (CA); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Federal Public Defender for the Northern District of California in San Francisco seeks a Systems Administrator/IT Professional to manage server, network, and endpoint devices across SF, Oakland, and San Jose offices. You will deploy Windows, Hyper-V, AD, and security measures, maintain documentation, and support courtroom tech and videoconferencing systems.

The role emphasizes analytical problem solving, system scoping, and participation in district initiatives, with telework up to one day per

Qualifications

• Three years of general IT experience required.
• Two years specialized experience in computer systems administration.
• Experience with OS deployment and Windows administration.
• Familiarity with networking protocols and security concepts.
• Ability to document help desk resolutions and technical processes.

Responsibilities

• Set up and configure server and networking equipment securely.
• Provide advanced support for desktops and mobile devices when escalated.
• Deploy and manage end-point devices (PCs, laptops, printers, mobile devices).
• Manage courtroom and videoconferencing systems.
• Maintain documentation and assist with cybersecurity and disaster recovery.

Skills

Network administration

Troubleshooting

Documentation

Analytical thinking

Team collaboration

Windows administration

Education

High School Diploma

Tools

WDS

MDT

PowerShell

Hyper-V

Active Directory

DNS

DHCP

Group Policy

File & Storage Services

BitLocker

Patch Management

Job description

The Systems Administrator/IT Professional will be primarily stationed at the San Francisco office, with responsibilities regularly extending to the Oakland and San Jose offices as needed. will set up and configure server and networking equipment in a secure, reliable, and resilient manner and provide advanced support for desktops and mobile devices when tickets are escalated from the help desk. Key responsibilities include deploying and managing end‑point devices such as PCs, laptops, printers, iPhones, iPads, and other equipment, troubleshooting operating systems and hardware issues, and documenting help desk resolutions for the team’s knowledge base. Additional duties include managing courtroom and videoconferencing systems, monitoring office systems for secure and efficient performance, and conducting quality control for electronic case filings.

This role requires strong analytical skills. The individual will define system scopes, work on all phases of applications, and support systems analysis.

This individual will need to assess complex issues, research solutions, and support network and systems administrators, while also managing new district initiatives and addressing escalated Help Desk Technician issues.

The Systems Administrator/IT Professional will support computer systems, mobile devices, courtroom technology, and audio/visual equipment, and handle software updates and installations across the district.

The position is subject to the office’s telework policy, which (subject to change) generally provides for up to one day of remote work

Additional Responsibilities may include:

• Monitor district assets and alert IT staff as needed.
• Manage/implement hardware/software inventory and ensure licensing compliance.
• Develop and maintain technical documentation.
• Assist with cybersecurity, virtualization, Windows deployments, and disaster recovery plans.
• Provide technical troubleshooting assistance to FDO staff on software and hardware.
• Assist legal staff with trial preparation using PC-based automation applications such as trial presentation software, databases, audio/video software and tools for audio/video graphics, spreadsheets, text editing, and presentation graphics.
• Work with the IT team to support user requests, maintain the Windows AD network, and contribute to system security and efficiency.

Qualifications

Applicants must be a high school graduate (or equivalent) with at least three years of general IT experience and two years of specialized experience in computer systems administration.

• Network Administration skills, including Static Routing, Subnetting, IPv4, NAT, DHCP, VLANs, LACP, VPNs, 802.1x, Radius, STP, Wireless, and network troubleshooting tools.
• Experience deploying managed network switches, firewalls, and routers.
• Experience in OS Deployment Automation using WDS and MDT, including Task Sequence,
• MS Windows PowerShell, particularly in automating common administrative tasks.
• Experience in Microsoft Hyper‑V setup and administration.
• Advanced knowledge of Microsoft Office Suite 2025, with a focus on Word and Excel.
• Microsoft Server Experience (2012 R2 through 2025, Core & Full) with expertise in administering features such as ADDS, ADUC, Group Policy, DNS, DHCP, DFS, NPS, Storage Spaces, Print Management, and File & Storage Services.
• Application Deployment, Driver Deployment, and PXE Boot.
• Windows OS Administration knowledge, including BitLocker, Registry Editing, Patch Management, NTFS Permissions, Security Groups, Device Manager, Event Viewer, Disk Management, Command Line, Task Manager, and Search Indexer.
• Familiarity with Server Technologies such as iDrac, IPMI, RAID, UPS, , HBA, TPM, , Ethernet & Fiber Cabling, , AV Endpoint Protection, advanced firewall features, IPS/ID