IT Product Owner

LeafFilter Gutter Protection; Toledo (OH); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical benefits after 60 days

Retirement plan with company match

Parental leave and generous PTO

Wellbeing and fitness programs

Employee discounts

Job summary

Leaf Home is seeking an IT Product Owner to define, prioritize, and deliver software solutions that support internal operations. You will bridge business stakeholders with technical teams, ensuring tools align with goals, improve efficiency, and drive measurable value.

You will manage the product backlog, gather requirements from internal stakeholders, and work with development teams to deliver high-quality software solutions that meet organizational needs.

Qualifications

• Bachelor's degree in Business, Information Systems, CS, or related field.
• 3+ years in product management, product ownership, business analysis, or similar roles.
• 2 years in a similar role; proficient with ERP/CRM/data management.

Responsibilities

• Define the vision, roadmap, and goals for internal software products.
• Align internal software initiatives with business objectives and operational needs.
• Create, prioritize, and maintain the product backlog.
• Partner with internal teams (operations, sales, finance, marketing) to gather requirements.
• Participate in sprint planning, standups, reviews, and retrospectives.
• Ensure backlog items are clearly defined and ready for development.

Skills

Product management

Stakeholder collaboration

Business analysis

Agile / Scrum

Leadership

Education

Bachelor's degree in Business/IT

Tools

ERP systems

CRM

Data management

HCM

Automation tools

Job description

At Leaf Home, we are powered by people on a single mission to make homeownership easy. We’ve crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certifiedGreat Place to Work®as well as a multi-year recipient ofTop Workplacesrecognition.

From competitive medical benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.

Why Leaf Home

• We Win– Being driven every day to win is who we are
• People Powered– Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more
• Family Feel with Enterprise-Level Resources– You are important to us, and we’ve built a culture you’ll love
• Support– Inclusion, sustainability, and reliability surround everything we do
• Personal Growth– Dedicated to providing resources and encouragement for employee growth
• Mobility– Locations throughout the U.S. and Canada, with continued expansion

Position Summary

The IT Product Owner is responsible for defining, prioritizing, and delivering software solutions and business processes that support internal business operations. This role serves as the bridge between business stakeholders and technical teams, ensuring internal tools and platforms align with organizational goals, improve operational efficiency, and deliver measurable business value. The IT Product Owner manages the product backlog, gathers requirements from internal stakeholders, and works closely with development teams to deliver high-quality software solutions that meet the needs of the organization.

Essential Duties and Responsibilities

• Define and communicate the vision, roadmap, and goals for internal software products.
• Align internal software initiatives with business objectives and operational needs.
• Identify opportunities to improve internal workflows throughtechnology.

Stakeholder Collaboration

• Partner with internal teams (operations, sales, finance, marketing, etc.) to understand pain points and requirements.
• Act as the primary liaison between business stakeholders and business analysts.
• Create, prioritize, and maintain the product backlog.
• Ensure backlog items are clearly defined and ready for development.

Agile Development Support

• Participate in sprint planning, standups, reviews, and retrospectives.
• Provide guidance and clarification to developers during the development process.
• Ensure delivered features meet acceptance criteria and business expectations.

Product Delivery & Optimization

• Validate completed features and ensure they deliver expected value.
• Monitor product performance and user adoption.
• Continuously identify enhancements and process improvements.

Documentation & Communication

• Maintain product documentation, workflows, businessprocesses, and standard operating procedures.
• Communicate updates, releases, and changes to internalstakeholders.
• Provide training or guidance for internal users when needed.

Experience and Minimum Qualifications

• Undergraduate (Bachelor's) degree in Business, InformationSystems, Computer Science, orrelated field.
• 3+ years of experience in product management, productownership, business analysis, or similarroles.
• 2 years of experience in a similar role.
• Proficient with technology, including ERP, CRM, Data management, HCM, Automation, etc.
• Strong transformational leadership skills.
• Strong commitment to team environment.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications

• Strong analytical and problem-solving skills.
• Experience delivering internal business software, operational systems, or enterprise tools preferred.
• Excellent communication and stakeholder management skills.
• Understanding of the software development lifecycle.
• Strong understanding of business processes across verticals.

Travel Requirements

• Occasional overnight travel is required (1-10%)
• Other travel or work location considerations: Travel to Canada may be required, projectdependent.

Overtime/Additional Hours Requirements

• Additional and non-standard hours may be required (exempt).
• Other hour considerations: Project dependent, could work weekends or after normal businesshours

Physical Requirements

• Normal office environment.
• Performs indoor work in a climate-controlled environment.
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Disclaimer

This job description is not meant to be an all-inclusive list of duties, functions, and/or responsibilities of this position. Other related functions and responsibilities may be assigned as required to complete assignments or initiatives. Leaf Home reserves the right to change, add, delete, or modify job functions as necessary based on business necessity. The company or employee has the right to terminate employment at any time for any reason; employment is at will, to the extent of federal, state, or local law. This job description does not promise or guarantee continued employment with Leaf Home.

Are We Your Company?

Focused on Growth

Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:

• Innovating, Always– Providing cutting-edge solutions for employees and customers
• Partnering with Our Customers– Building trusted relationships at the core of everything we do
• Empowering Employees– Creating opportunities for growth and success in a supportive environment
• Supporting Our Communities– Giving back to the places our customers and employees call home

What We Offer

• Competitive medical, dental, and vision benefits after 60 days
• Retirement savings plan with company match
• Paid parental leave and generous paid time off programs
• On-campus fitness programs and meal delivery services
• Comprehensive health, wellbeing, financial wellness, and childcare benefits
• Opportunities for growth and advancement
• Employee assistance program with 24/7 legal, financial, and counseling support
• Employee discount marketplace with thousands of savings options
• Employee resource groups, including VetConnect and the Women’s Committee

Awards and Recognition

Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient ofTop Workplaces USAby Energage, and isGreat Place to Work® Certified™. Additional recognitions include:

• Remodeling 550 list placements
• Smart Culture Awards for employee-focused culture
• Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

For a full list of awards, visitwww.leafhome.com/press/.

Diversity and Equal Opportunity

Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.

Americans with Disabilities Act Statement and Contact

Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].