IT Policy Exceptions Analyst(Risk management)- Only W2

SGS Technologie; Saint Petersburg (FL); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology company is seeking an IT Policy Exceptions Analyst in St. Petersburg, FL. The successful candidate will manage IT Policy Exception requests and ensure compliance with technology standards. Key responsibilities include risk assessment, collaboration with financial advisors, and engaging in continuous improvement initiatives. Preferred qualifications include a Bachelor's degree in Cybersecurity and experience in IT Risk Management. This is a contract role at the mid-senior level, offering opportunities for impactful contributions.

Qualifications

• Minimum of a Bachelor's degree in Cybersecurity or similar field.
• Three to five years of relevant experience in IT policies and risk management.
• Experience in a regulated environment like Financial Services is preferred.

Responsibilities

• Administer and track exception requests using ServiceNow.
• Collaborate with advisors to document requests and provide guidance.
• Analyze policy deviations and assess associated risks.
• Engage with advisors to deliver exceptional support.
• Troubleshoot issues and contribute to process enhancements.

Skills

Interpret and communicate policy requirements

Internal controls and IT Security principles

Organizational skills

Translate complex concepts

ServiceNow experience

Analytical mindset

Collaborative service delivery

Education

Bachelor's degree in Cybersecurity or related field

3-5 years of relevant experience

Experience in IT Risk Management

Professional certifications (CISSP, CISA)

Tools

ServiceNow

Job description

IT Policy Exceptions Analyst (Risk Management) – Only W2

Join our dynamic IT Policy Exceptions team and play a critical role in safeguarding technology standards across our independent financial branches. As a Senior Analyst, you will be the trusted expert who evaluates and manages IT Policy Exception requests, ensuring that deviations are properly assessed, documented, and mitigated.

US Citizens and Green Card holders will be considered only on W2.

Essential Duties and Responsibilities:

• Lead IT Policy Exception Management: Administer and track exception requests using ServiceNow, ensuring accuracy and compliance.
• Partner with Advisors: Collaborate with financial advisors and their technology teams to document requests and provide clear guidance.
• Risk Assessment & Mitigation: Analyze policy deviations, assess associated risks, identify compensating controls, and recommend remediation strategies.
• Communicate with Impact: Engage with advisors via email, chat, and phone to deliver exceptional support and clarity on IT security requirements.
• Drive Continuous Improvement: Troubleshoot issues, resolve challenges, and contribute to process enhancements that strengthen our risk posture.
• Perform other duties and responsibilities as assigned.

Qualifications – External Knowledge, Skills, and Abilities:

• Proven ability to interpret and communicate technical and non-technical policy requirements.
• Strong knowledge of IT Security principles, risk management, and controls.
• Exceptional organizational and project management skills to prioritize high-visibility requests.
• Ability to translate complex IT security concepts for audiences with varying technical backgrounds.
• Experience with ServiceNow policy or exception management (is a plus).
• Analytical mindset to identify issues, compare data, and recommend effective solutions.
• Collaborative approach to building relationships and delivering outstanding client service.

Education/Previous Experience:

• Minimum of a Bachelor's degree in Cybersecurity, Computer Science, MIS or a related field and three (3) to five (5) years of relevant experience or a combination of education, training, and experience.
• Experience in IT Risk Management and/or managing IT Policies and Standards.
• Experience within a highly regulated environment like Financial Services preferred.
• Professional certifications such as CISSP, GCCC, CISA, or other cybersecurity certifications are differentiators.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

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Location: St. Petersburg, FL