IT/OT Engineer

Stellix; Foxborough (MA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Unlimited Vacation Time

10 Paid Holidays

12 Paid Weeks Birthing Parent Leave

Pet Insurance

401(k) and ESOP

Employee Referral Bonus

Professional Development Reimbursement

STD, LTD, Life Insurance

Job summary

Stellix is seeking an IT/OT Engineer III to support post-project services and platform lifecycle projects for installed customers. You will work on DCS platforms, OT infrastructure, virtualization, networking, and cybersecurity, collaborating with Emerson and other partners to deliver measurable outcomes.

You will help design, implement, and govern adaptive operating models, with responsibilities spanning from DCS upgrades to lifecycle consulting and business continuity services.

Qualifications

• BS degree or equivalent in a technical field.
• 3–5 years DeltaV or similar DCS experience.
• 5–7 years IT/OT and lifecycle experience in manufacturing or labs.
• Familiar with cGMP, GDP, and regulatory standards.

Responsibilities

• Provide day-to-day IT/OT support for customer contracts and SLAs.
• Liaise with Emerson, Rockwell, Dell, VMware, Cisco, and partners.
• Deliver lifecycle projects for IT/OT platforms and virtualization.
• Assist with site commissioning, upgrades, and alarm management.

Skills

DeltaV experience

IT/OT

Cybersecurity

Networking

Documentation skills

Customer relationship

Mentoring

Education

BS Degree in Computer Science, Chemical Engineering, Electrical Engineering or equivalent

Tools

VMware

Hyper-V

DCS platforms

DeltaV

Job description

Our people drive outcomes in live operations.

Organizations in the life sciences and other critical industries need a partner who can define what’s next and stay accountable once it’s live. That’s the work here: we design, implement, and govern the operating models that turn disruption into durable competitiveadvantage.

You need frontline execution judgment, not just the ability to deliver strategy slides. The work is designing for resilient operations in the life sciences and other critical industries. The opportunity is to positively impact the lives of real people: your family, your friends, your colleagues, and others around theworld.

You will work directly with customers in high-stakes environments, including labs, manufacturing sites, and control rooms. Every situation is different, but in all cases, innovation and change cannot compromise quality, production, orcompliance.

You’re committed to designing, running, and governing the “best digital architecture for the client,” helping them use AI to get the most out of their physical and digital assets to achieve their desiredoutcomes.

You’re evaluated on results, not project completion alone. Whether it’s accelerated batch release, reduced deviations, or increased throughput, your success is defined by the measurable impact you make on the client’soperations.

Why people choose to build a career atStellix

That judgment is only the beginning. Stellix team members develop a rare, compounding blend of strategic and operational expertise toward something bigger: the opportunity to create an AI-empowered operational transformation partner that can guide organizations into a new frontier of operationalexcellence.

Our team members help define how these environments run. You’re helping to build the new frontier of the business itself, combining people, data, systems, AI, robotics, and intelligent automation to change what’spossible.

Most partners can either design the future or run live operations. Stellix team members do both. They work directly with customers, not just for them, to design, run, and govern the adaptive operating models that will make their business moreresilient.

Those individual results add up to something more lasting. Stellix team members are building a company that creates meaningful outcomes not just for customers, but for the communities theyserve.

Life at Stellix

On the floor, in the data, with the customer.

Our people work where the operation is — plants, labs, control rooms, and the systems behind them — designing, running, and governing the models that keep them adaptive. One team, blending strategy and execution across functions and industries, turning continuous change into durableadvantage.

What we offer

Close to the operation, honest about complexity, and measured on outcomes — not activity. You’ll partner directly with the customers whose production depends on getting itright.

• Continued learning &certification
• Employee-owned(ESOP)

The approach

Four connected disciplines. One accountable team.

Careers here span the full lifecycle — design it, implement it, and govern it once it’s live. Wherever you sit, the workconnects.

Operational Foresight

See risk and opportunity before they hit the floor. We use live plant data and modeling to plan the next move with confidence — so decisions are made early, not in acrisis.

Strategy in Motion

Turn strategy into sequenced, executable change that adapts as conditions shift — not a binder that sits on a shelf. Outcomes stay the fixed point; the planflexes.

Digital Infrastructure for Adaptive Operations

The connected data-and-control backbone — from IIoT sensors (internet-connected industrial devices) to MES (manufacturing execution systems that run and record production) — that lets operations flex withoutbreaking.

Outcomes and Adaptive Advantage

Measurable results that compound: faster time-to-batch-release, higher uptime, fewer deviations, lower cost-to-serve — and the resilience to keep improving as changecontinues.

Stellix helps organizations in the life sciences and other critical industries connect strategy, systems, and teams so they can turn digital and AI investments into measurable operational results. Join our team as we design, implement, and govern the adaptive operating models that produce outcomes that matter to our clients and the communities they serve.

Here’s What You’ll Get

• Highly competitive Medical, Dental, and Vision Insurance
• Flexible Spending or Health Savings Accounts
• Unlimited Vacation Time
• 10 Paid Holidays
• 12 Paid Weeks Birthing Parent Leave
• Pet Insurance
• Retirement Savings: 401(k) and Employee Stock Ownership Plan
• Employee Referral Bonus
• Professional Development Reimbursement
• Company Paid STD, LTD, and Life Insurance

The Role

We are currently looking for a IT/OT Engineer III position within our IT/OT managed services team to provide post-project services (such as DCS Platform, OT infrastructure, virtualization, networking, cybersecurity and other IT/OT services) and platform lifecycle projects for our installed customer base. Solutions provided will largely leverage a portfolio of Emerson products and select third-party OT platforms. Responsibilities of this role may range to include scheduled maintenance activities or managed services for customers’ DCS system administration; cyber security solutions; automation performance and reliability services; customer help desk and emergency services, digital plant troubleshooting and integration; system installation and commissioning; DCS system upgrades; operational solutions for alarm management, loop performance, process simulation; lifecycle consulting and business continuity services.

The IT/OT Engineer in the managed services team will be expected to perform consultative services for customers via annual service contracts, service bank, assigned projects and some subscription-based offers. Building “trusted advisor” relationships, it is expected for the IT/OT Engineer to support and advise customers on a range of IT/OT and virtualization life cycle platform recommendations that will solve customer pain, optimize business value, and enhance customer satisfaction with their IT/OT investments to support meeting their business goals.

Education, Experience & Skills

• BS Degree in Computer Science, Chemical Engineering, Electrical Engineering or equivalent.
• Must have either of:
• 3-5 years of DeltaV or similar DCS systems experience (hardware and platform, troubleshooting/RCA, DCS upgrades/administration, integration and/or virtualization).
• 5-7 years of other Manufacturing/Laboratory OT systems experience (troubleshooting/RCA, integration, networking and administration, lifecycle management, upgrading/patching).
• 5-7 years of IT experience as a service provider (virtualization, networking, cybersecurity, troubleshooting/RCA, upgrading/patching).
• Preferred: 2-4 years of direct experience in Life Sciences Industry.
• Familiar with cGMP, GDP, quality/regulatory requirements, FAT/SAT/CQV.
• Demonstrated increasing level of responsibility supporting OT systems.
• Familiar with analog and discrete signaling, serial and Ethernet communications and hardware, technical drawings including: P&IDs, electrical schematics, loop drawings, network architecture drawings. Virtualization experience and networking knowledge preferred.
• Soft Skills:
• Embodies an “Infinite Leadership” mentality and interest in coaching/mentoring with long game in mind.
• Collaboration and team work
• Time management and reporting
• Detail oriented, good documentation skills
• Critical thinking and problem solving
• Ability to assess risk through review of documentation and KBAs.
• Applicants should either reside locally or express a willingness to relocate to the Foxborough, MA area.
• Must be able to travel extensively within the New England region.

What You’ll Do

• Day-to-day technical support and help desk for customer contracts to support their IT/OT systems. Following triage, demonstrate situational awareness for escalation to more senior engineering members or the software vendor’s factory support.
• Liaison with Emerson, Rockwell, Dell, VMWare, Cisco, and other third-party partners.
• Complete assigned service agreement deliverables in a timely manner with high quality and quantifiable business results. Manage the completion of these contract obligations with some oversight from the contracts coordinator or department manager, demonstrating organization skills and self-starting capabilities.
• Support lifecycle solutions IT/OT Team Leads with infrastructure network design, installation, commissioning and maintenance activities in a Microsoft OS environment, often utilizing either VMWare or HyperV virtualization platforms. Be able to provide technical leadership and mentoring to less senior engineers.
• Support design and build activities for Life Science customers and others in a Quality controlled methodology. Involve extensive documentation, internal testing, Factory Acceptance Testing, Site Acceptance Testing and site commissioning services as assigned.
• Troubleshoot IT/OT and automation control systems at the virtual, physical network, controller, and I/O level, in order to resolve customer problems in an efficient manner and keep their system running or the project on schedule.
• Provide lifecycle engineering solutions in the areas of server, workstation, networking, software configuration, digital bus, DeltaV hardware, virtualization, alarm management or other areas of expertise.
• Provide timely and thorough communication to customers in both written and oral format.
• Demonstrate an organized and methodical approach to troubleshooting and problem solving.
• Execute contract or project deliverables following direction, and/or by following established procedures or guidelines.
• Work towards completion of the DeltaV Field Service Associate certification, as well as other certifications as assigned.
• Actively involve/inform Account Managers of potential opportunities identified through customer engagements to help drive service expansion and increased customer satisfaction.
• Support to improve the long-term growth of Stellix’s IT/OT business through supporting business development, maintaining and improving customer relations, and supporting internal programs for continuous improvement and efficiency.
• Under supervision, execute installed-base lifecycle projects within budget and schedule, and take ownership for project quality and customer value outcome.
• 24x7 support for customer emergencies under a monthly rotating assignment roster.
• Comply with all Stellix requirements for business processes including time entry, site visit reports and all other documentation according to internal procedures.

How You’ll Be Successful

• Leverage your passion for technology and your customer-focused mindset to grow your customer relationships to a level of a trusted advisor, mapping automation solutions that will solve our customers' complex operational challenges and support their digital journey.
• Flexibility - May be called upon for coordination of other Stellix personnel and cross-functional teams to ensure the delivery of the overall results expected by the customer.
• Bring passionate team spirit and a commitment for excellence in all work products.
• Proactively drive and deliver projects and services via the lifecycle solutions portfolio, by driving services demand creation with your customer contacts. Driving technology adoption and realized customer outcomes. Candidate will be self-starting, responsive, innovative, with a problem-solving mindset.

Here’s What You’ll Get

• Highly competitive Medical, Dental, and Vision Insurance
• Flexible Spending or Health Savings Accounts
• Unlimited Vacation Time
• 10 Paid Holidays
• 12 Paid Weeks Birthing Parent Leave
• Pet Insurance
• Retirement Savings: 401(k) and Employee Stock Ownership Plan
• Employee Referral Bonus
• Professional Development Reimbursement
• Company Paid STD, LTD, and Life Insurance

Compensation: This position offers a base salary range of $85,000 to $120,000, based on experience and qualifications. The role is also eligible for a variable compensation plan.

The posted salary range represents a good faith estimate of the expected compensation for this role at the time of posting. Final compensation will be determined based on factors such as relevant experience, skills, qualifications, internal equity, and business needs.

On-Site Requirements

This position requires a full on-site presence 5 days per week during the first 4–6 months. Following that period, the role will be on-site four days per week, including Monday, Wednesday, and Thursday, with the fourth on-site day alternating between Tuesday or Friday depending on business needs.

Must be currently authorized to work in the United States.

Please Note: Stellix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.

The work keeps evolving as our customers’ operations do. Join our talent network and we’ll reach out when the right fit opens.