IT Operations Engineer - Onsite Mt Laurel NJ 3rd Shift

Blue Mantis; Kittery (ME); In loco; USD 120.000 - 165.000; Tempo pieno

Descrizione del lavoro

Blue Mantis is hiring a highly skilled IT Operations Engineer to support enterprise data centers and game-day operations. The role emphasizes high availability, proactive monitoring, and hands-on expertise across servers, cloud, and networking in a fast-paced environment.

The onsite position in Mt Laurel NJ requires 3rd shift coverage, with weekend and holiday work. Candidates should be capable of multitasking and delivering reliable, scalable IT services for mission-critical operations.

Competenze

• Bachelor's degree in Computer Science, Information Technology, or equivalent hands-on experience.
• CCNA or CCNP and ITIL certifications preferred.
• Experience in a multisite, complex environment with incident management.
• Strong knowledge of Windows, Linux/Unix, Cisco/Firewall technologies and ServiceNOW.

Mansioni

• Server Administration: manage Windows, Linux, and Unix environments for optimal performance.
• Cloud Operations: administer AWS, Azure, and O365 workloads and containerization.
• Virtualization: configure and troubleshoot VMware-based environments for reliability.
• System Monitoring: use SolarWinds and DataDog to ensure network performance.
• Incident Management: lead resolution and meet SLAs; escalate when needed.
• Security Practices: implement secure networking on on-prem and cloud.
• Documentation: maintain topology maps and troubleshooting procedures.

Conoscenze

Cisco Nexus

Arista

Meraki

Windows

Linux

Unix

AWS

Azure

O365

VMware

Rubrik

Zerto

SolarWinds

DataDog

ServiceNOW

Formazione

Bachelor's degree in Computer Science

CCNA

CCNP

ITIL certification

Strumenti

Cloud platforms (AWS/Azure/O365)

VMware virtualization

Descrizione del lavoro

IT Operations Engineer - Onsite Mt Laurel NJ 3rd Shift

Work Schedule includes working Weekends and Holidays. Onsite Schedule: 3rd Shift 11PM to 8AM. Days Onsite: Friday/Saturday/Sunday/Monday/Tuesday

Be Part of the Team Behind the Game

Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife IT Operations Engineer to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success.

The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations.

If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact.

Working for Blue Mantis at this customer, you'll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league's fast-paced and mission-critical IT environment.

Department: Blue Mantis
Employment Type: Full Time
Location: Onsite
Workplace type: Onsite
Compensation: $120,000 - $165,000 / year

Key Responsibilities

• Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance.
• Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization.
• Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure.
• System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
• Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
• Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
• Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.

Skills, Knowledge and Expertise

Required Skills

• Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
• Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
• Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies.
• Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience.
• Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
• Familiarity with automation tools and scripting.
• Excellent problem-solving skills with the ability to adapt to dynamic priorities.

Preferred Skills

• Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki)
• Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
• Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
• Knowledge of infrastructure capacity planning and performance tuning.
• Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications.
• Familiarity with security best practices, SIEM platforms, and endpoint protection.
• Experience with advanced video streaming technologies and CDNs.
• Familiarity with infrastructure performance tuning and capacity planning.

Qualifications

• Provide game day support on major holidays when games are played.
• Education: Bachelor's degree in Computer Science, Information Technology, or equivalent hands-on experience.
• Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/or cloud (preferred).
• Experience: Demonstrated expertise in a complex, multisite environment.

Base Salary Range: $120,000.00 - $165,000.00

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of the work being performed by employees in this role. It is not intended to be a complete list of all responsibilities, duties, and skills required.

Benefits

• The unique opportunity to be part of the league's technological foundation.
• A challenging, high-energy workplace with direct impact on game-day success.
• Hands-on experience with cutting-edge technologies in a mission-critical environment.
• Opportunities for growth, learning, and professional development.

About Blue Mantis

Blue Mantis is a leading strategic digital technology services provider with a 30+ year history of successfully helping clients achieve business modernization by applying next-generation technologies including managed services, cybersecurity and cloud. Headquartered in Portsmouth, New Hampshire, the company provides digital technology services and strategic guidance to ensure clients quickly adapt and grow through automation and innovation. Blue Mantis partners with more than 1,200 leading mid-market and enterprise organizations in a multitude of vertical industries and is backed by leading private equity firm Recognize.