IT Operations Business Relationship Manager

Eaton Group; Raleigh (NC); On-site; USD 146,000 - 215,000; Full time

Job summary

Eaton is seeking an IT Operations BRM in Raleigh, NC to manage the IT relationship with CPS divisional leadership and drive ERP/MES initiatives. You will partner with global IT teams to deliver IT services and improvements across CPS operations.

Required are a Bachelor's degree in IT/Engineering/Business and 7+ years in IT with SAP ERP/MES exposure. Eligible for a variable incentive program; relocation not offered.

Qualifications

• Bachelor's degree in Information Technology, Engineering, Business, or related field.
• Minimum of seven years IT and business experience, including two years supporting plant or operations IT.
• Hands-on experience with ERP (SAP), MES, and manufacturing execution systems in an industrial environment.

Responsibilities

• Own the day-to-day IT relationship with ESS CPS divisional leadership.
• Be the IT face for CPS operations and engineering leaders.
• Drive divisional IT execution - ERP, infrastructure, and operational platforms.
• Triage and resolve operational IT issues impacting CPS delivery.
• Translate divisional priorities into IT demand and feed into the ESS Group BRM portfolio.
• Partner with global IT delivery teams on CPS rollouts and improvements.
• Build deep operational understanding of the CPS business.
• Be accountable for IT outcomes across ESS CPS operations.

Education

Bachelor's degree in Information Technology, Engineering, Business, or related field

Tools

SAP ERP

MES

Job description

Eaton's Corporate Sector division is currently seeking a IT Operations Business Relationship Manager. The expected annual salary range for this role is $146000 - $215000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do

IT Operations BRM accountable for IT support and partnership with ESS CPS divisional leadership. Acts as the day-to-day IT face for CPS operations and divisional leaders. Drives execution and operational improvement initiatives across CPS.

Job Responsibilities

• Own the day-to-day IT relationship with ESS CPS divisional leadership.
• Be the IT face for CPS operations and engineering leaders.
• Drive divisional IT execution - ERP, infrastructure, and operational platforms.
• Triage and resolve operational IT issues impacting CPS delivery.
• Translate divisional priorities into IT demand and feed into the ESS Group BRM portfolio.
• Partner with global IT delivery teams on CPS rollouts and improvements.
• Build deep operational understanding of the CPS business.
• Be accountable for IT outcomes across ESS CPS operations.

Qualifications

Basic Qualifications:

• Bachelor's degree in Information Technology, Engineering, Business, or related field required.
• Minimum of seven (7) years of IT and business experience, including two (2) years supporting plant or operations IT. Hands-on experience with ERP (SAP), MES, and manufacturing execution systems in an industrial environment.
• Hands-on expertise in ERP (SAP), MES, manufacturing IT, end-user support, and shop-floor systems.

No relocation assistance is offered for this position. Only candidates currently residing within a 50-mile radius of the work location Beachwood OH, Charlotte NC, Jackson MI, Moon Township PA, Peachtree City GA, Raleigh NC, or Richmond, VA will be considered. Active-Duty Military are exempt from this geographical limitation.

Must be able to work in the United States without corporate sponsorship now and within the future.

Skills

Soft skills

• Strong stakeholder management and partnership skills with plant and divisional leaders; business acumen and operational mindset; bias for action and accountability; ability to operate independently in a fast-moving environment; coaching capability for direct reports.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

Equal Opportunity Statement

We are committed to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment.

Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

Benefits

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.