IT Network and Telecommunications - Senior/Specialist

Washington State Health Care Authority; Shoreline (WA); Hybrid; USD 120,000 - 165,000; Full time

Job summary

Washington State Department of Transportation (WSDOT) seeks a senior OT Network and Telecommunications professional to support reliability, security, and resilience of critical transportation infrastructure across the Northwest Region. This role focuses on maintaining seamless communications for traffic management, tunnel life-safety, and ITS networks in a 24/7 environment.

This hybrid role requires in-person work in Shoreline, WA at least two days a week and offers collaboration with traffic

Qualifications

• Experience designing, implementing, maintaining, and administering network and telecommunications systems.
• Ability to work in a 24/7 environment and coordinate with multiple teams.

Responsibilities

• Assess customer networking needs; conduct site surveys and plan viable networking solutions.
• Design, procure, install, configure, maintain, troubleshoot, and manage network/telecommunications equipment.
• Coordinate physical and network connectivity for OT/ITS environments with operations, vendors and partners.
• Monitor performance; perform advanced troubleshooting and root-cause analysis for OT/ITS connectivity issues.
• Maintain standards, documentation, diagrams, and asset records for infrastructure.

Tools

Routers

Switches

Firewalls

Fiber optics

Job description

About WSDOT
The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!

The Opportunity
WSDOT is currently seeking a senior-level Operational Technology (OT) Network and Telecommunications professional to support the reliability, security, and resilience of critical transportation infrastructure across the Northwest Region. This position plays a vital role in keeping the communications networks that connect traffic management, roadway, facility, and tunnel life-safety systems operating safely and reliably in a 24/7 environment. Through proactive network management, security, and incident response, this position helps ensure dependable connectivity for transportation systems and public safety stakeholders. The work directly supports WSDOT’s mission to provide safe, reliable, and efficient transportation for the traveling public.

What to Expect
This position supports agency-wide, mission-critical network and telecommunications infrastructure that directly impacts agency staff, partner agencies, and the traveling public. Failure to effectively perform these duties could result in system disruptions, security incidents, data loss, or loss of critical IT and OT functionality affecting traffic operations, tunnel systems, tolling, and other essential transportation services. Such impacts could lead to roadway or facility closures, loss of revenue, legal and reputational consequences, and significant risks to public safety, including potential injury or loss of life.

While this position offers flexible/hybrid remote work options it will require in-person work in Shoreline, WA at least 2 days a week.

Among the varied range of responsibilities held within this role, you will:

• Assess customer networking needs; conduct site surveys; evaluate topology, cabling, environmental requirements, and viable networking solutions.
• Design, procure, install, configure, maintain, troubleshoot, and manage the full lifecycle of network and telecommunications equipment and infrastructure, including routers, switches, firewalls and fiber optic, copper, and wireless systems.
• Plan, coordinate, and implement physical and network connectivity for field-based OT and ITS environments, including structured cabling, device deployment, and integration of new technologies in collaboration with operations, maintenance, project offices, vendors, and technical partners.
• Monitor network and telecommunications service performance; provide advanced troubleshooting, root cause analysis, and resolution of escalated OT/ITS connectivity issues, including restoration of core network services and damaged fiber optic networks during emergency events.
• Support the health, performance, reliability, and security of regional ITS networks and communications infrastructure, coordinating with agency customers, circuit providers, TSD partners, and regional and statewide technical teams to ensure service continuity.
• Maintain telecommunications standards, procedures, architecture, technical documentation, network diagrams, system mapping, and GIS-based records for copper, fiber optic, conduit, and associated infrastructure assets.
• Manage multiple network and telecommunications projects, establishing priorities, developing schedules, monitoring progress, coordinating vendors and technical services, and participating in contracts and Service Level Agreements (SLAs).
• Manage network equipment inventory and asset lifecycle, including receiving, tracking, documenting, maintaining, and updating technology assets and IT service management (ITSM) records in support of maintenance, traffic, and tolling divisions.

To be considered for this opportunity, the following are required:

• Network and Telecommunications Systems: Demonstrated experience designing, implementing, maintaining, and administering network and telecommunications systems, including network infrastructure, wireless networks, voice/data communication platforms, and fiber systems.