IT Network Administrator

Bank Iowa; West Des Moines (IA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus opportunity

401k match

Profit sharing

Health insurance

Dental insurance

Vision insurance

Paid holidays

Parental leave

Sabbatical leave

Employee assistance program

Tuition reimbursement

Job summary

Bank Iowa is seeking a Systems Administrator to support the bank's technology infrastructure and applications, focusing on reactive ticket resolution, proactive maintenance, and project involvement.

The role administers Microsoft 365 services (Entra ID, Intune, Copilot Studio), virtualization (Hyper-V), and network gear (Meraki, Aruba, Juniper). Security operations, audits, and regulatory exams are part of duties; collaboration with business units is essential.

Qualifications

• Associate's degree or equivalent IT experience.
• Minimum 4 years in information technology.
• Strong knowledge of infrastructure and application systems.
• Experience with Windows Server operating systems.
• Experience with Microsoft 365 services such as Entra ID, Intune, and Copilot Studio.

Responsibilities

• Provide reactive operational support with emphasis on ticket resolution, escalation, troubleshooting, and resolution.
• Perform proactive system administration including maintenance, patching, lifecycle management, and monitoring.
• Participate in project work and implementations with partial ownership of initiatives.
• Assist with regulatory exams and audits including evidence gathering and remediation.
• Partner with internal business units to translate technical solutions into business outcomes.

Skills

4+ years IT experience

Education

Associate's degree in computer related field

Tools

Microsoft 365

Entra ID

Intune

Copilot Studio

Hyper-V

Windows Server

Azure

Power Platform

Purview

SQL

Office Admin Center

Intune/MECM

Job description

The Systems Administrator at Bank Iowa is responsible for providing support for the Bank's technology infrastructure and application systems.

Provide reactive operational support with an emphasis on ticket resolution, ticket escalation, troubleshooting, and resolution.

Perform proactive system administration including maintenance, patching, lifecycle management, and monitoring.

Participate in project work and implementations with partial ownership of assigned initiatives.

Administer Microsoft 365 services including Entra ID, Intune, and Copilot Studio.

Administer virtualization platforms including Hyper-V.

Provide working-level networking support for Meraki, Aruba, or Juniper switching environments.

Participate in information security operations including system hardening, log review, vulnerability remediation, and incident response.

Assist with regulatory exams and audits including evidence gathering and remediation.

Partner with internal business units to translate technical solutions into business outcomes.

Coordinates various vendors when additional in-depth technical assistance or telecom support is needed.

Associate's degree in computer related field or relevant experience.

Minimum 4 Years' Experience In Information Technology.

Excellent working knowledge of infrastructure and application systems.

Excellent working knowledge of the Microsoft CoPilot, PowerPlatform, and Purview admin centers.

Experience with Windows Server operating systems.

Previous SQL Experience (desired But Not Required).

Previous Microsoft Azure, Office Admin Center, and Intune/MECM experience.

A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing.

Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives.

Continued learning opportunities – Bank Iowa enables great things and supports team member development at every stage of your career. Learning experiences are available in formal & informal training settings, as well, on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs.

Community Involvement – Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 22 communities we are located in. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities.

All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.