IT Network Administrator

Starlink; Memphis (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

SpaceX is hiring an IT Network Administrator to support on-site campus and data center networks. The role involves configuring hardware, troubleshooting issues, and coordinating maintenance activities in a fast-paced environment supporting rockets, spacecraft, and satellites.

The ideal candidate has 3+ years of network administration experience, familiarity with Cisco/Juniper/Arista switches, wireless controllers, and strong documentation skills. ITAR requirements apply.

Qualifications

• 3+ years of professional network administration experience.
• On-site work required; hybrid/remote not considered.
• CCNA/CCNP or similar certifications preferred.

Responsibilities

• Procure, configure, and install network hardware including switches and APs.
• Troubleshoot and resolve network issues.
• Plan outage windows with stakeholders for updates and maintenance.
• Perform wireless surveys to identify coverage gaps and implement solutions.
• Configure and troubleshoot NAC and security features.
• Engage with customers/vendors to gather requirements and create plans.
• Build and maintain IDF rooms per network standards.
• Monitor network health with in-house and third-party tools.
• Create and update network documentation.

Skills

OSI model understanding

Great communication

Education

High school diploma or equivalent

Tools

Cisco Catalyst switches

Juniper switches

Arista switches

Cisco wireless LAN controllers

Wave Division Multiplexing

Fiber optics

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

IT NETWORK ADMINISTRATOR

SpaceX is looking for a network administrator with experience in networking technologies that support routing, switching, VoIP, and Wi-Fi. This employee will be a member of the IT Networking team, which is responsible for maintaining a stable, reliable, and diverse network. This network supports the design, manufacturing, and launching of rockets, spacecraft, satellites, and human spaceflight. This position will support the campus and data center network, including live data center build environments, using reliable design standards. The ideal candidate will be a great communicator, able to document work in a ticketing system, excel at multi-tasking, resolve issues to prevent failures, and enjoy a fast-paced high-tech environment.

RESPONSIBILITIES:

• Procure, configure, and install network hardware: switches, access points, UPS, and PDUs.
• Troubleshoot and resolve network issues.
• Plan and coordinate network outage windows with stakeholders for software updates, hardware refreshes, and general network maintenance.
• Perform wireless surveys to determine coverage gaps and implement solutions.
• Configure and troubleshoot network access control (NAC) and other security features.
• Perform job walks with customers, vendors, and contractors to gather network requirements and create implementation plans.
• Build and maintain IDF rooms across campus in accordance with network standards.
• Monitor network health using in-house and third-party tools.
• Create and update network documentation.
• Manage network hardware inventory.

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate.
• 3+ years of professional network administration experience.

PREFERRED SKILLS AND EXPERIENCE:

• Understanding of the OSI model and network standards.
• Cisco Catalyst, Juniper, and Arista data center-class switches.
• Cisco wireless LAN controllers or other wireless technologies.
• Wave Division Multiplexing and fiber optics.
• DNS, DHCP, SNMP, IP helpers, ARP, CDP, LLDP.
• Switch port security features.
• Network monitoring tools.
• Documentation and procedural installation.
• Linux/Windows system administration.
• Industry-standard certifications such as CCNA, CCNP, JNCIA, JNCIS, or JNCIP.

ADDITIONAL REQUIREMENTS:

• This role requires you to be onsite. Hybrid or remote work will not be considered.
• Must be willing to work extended hours and weekends as needed.
• Must have a valid driver's license.
• Ability to lift heavy objects up to 35 lbs. unassisted.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's affirmative action plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].