IT Manager: Strategy, Security & IT Ops

Eagle Mountain Casino; Porterville (CA); On-site; USD 111,654 - 133,973; Full time

Benefits offered by this job

Medical

Dental

Vision

Group Life

401k

PTO

Healthiest You

Job summary

Eagle Mountain Casino in Porterville, CA is seeking an IT Manager to oversee information technology systems and infrastructure, aligning IT initiatives with business goals and security requirements. The role leads IT professionals, manages budgets, supports disaster recovery planning, and ensures regulatory compliance, vendor relations, and project delivery in a 24/7 casino environment.

You will develop IT strategy, supervise networks and servers, mentor staff, coordinate with departments, and

Qualifications

• Two (2) to four (4) years management/supervisory experience.
• Bachelor’s Degree in I.T. or equivalent experience.
• Minimum four (4) years experience in hardware upgrade, maintenance, and repair of computer equipment.
• Must be 21 and over.
• Must be able to retain a valid California Driver License.
• Must be able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.

Responsibilities

• Develop and execute the organization's IT strategy in alignment with business goals.
• Identify technology trends and advancements relevant to the organization's industry and propose innovative solutions to improve operations and competitive advantage.
• Lead and manage a team of IT professionals, including hiring, training, and performance management.
• Provide guidance, support, and mentorship to team members to foster a productive and collaborative work environment.
• Oversee the planning, implementation, and maintenance of the organization's IT infrastructure, including networks, servers, storage systems, and telecommunications.
• Ensure that systems are secure, reliable, and scalable to meet current and future business needs.
• Manage and support critical systems and applications, including installation, configuration, and troubleshooting.
• Ensure systems are optimized, updated, and backed up regularly to minimize downtime and ensure data integrity.
• Develop and implement robust security measures to protect the organization's data and systems from internal and external threats.
• Establish and enforce security policies and procedures, conduct regular audits, and provide security awareness training to staff.
• Manage relationships with technology vendors and service providers.
• Assist the IT Director with budgeting and resource allocation.
• Assist the IT Director with developing and managing the IT budget, including forecasting expenses, tracking costs, and optimizing resource allocation.
• Provide recommendations on technology investments and cost-saving initiatives.
• Oversee IT projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards.
• Coordinate with IT Team Members, manage risks, and communicate project progress to relevant parties.
• Ensure compliance with regulatory requirements and industry best practices related to IT governance, data protection, and privacy.
• Establish and enforce policies and procedures to ensure compliance across the organization.
• Provide technical support and troubleshooting assistance to end-users, addressing hardware, software, and connectivity issues.
• Develop and deliver training programs to enhance users' technical skills and knowledge.
• Assist the IT Director with Development and implementation plans for disaster recovery and business continuity to mitigate risks and minimize downtime in the event of a system failure or catastrophic event.
• Continuously update knowledge and skills in the field of information technology, staying abreast of emerging technologies, industry trends, and best practices.
• Must attend and be certified in all applicable training programs required.
• All other departmental duties assigned.

Education

Bachelor’s Degree in I.T. or equivalent experience

Job description

Eagle Mountain Casino in Porterville, CA is seeking an IT Manager to oversee information technology systems and infrastructure, aligning IT initiatives with business goals and security requirements. The role leads IT professionals, manages budgets, supports disaster recovery planning, and ensures regulatory compliance, vendor relations, and project delivery in a 24/7 casino environment.

You will develop IT strategy, supervise networks and servers, mentor staff, coordinate with departments, and