IT Manager – Product Management (IT Boundary Applications and Analytics)

Ferguson Inc.; Newport News (VA); Hybrid; USD 84,000 - 148,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Job summary

Ferguson Enterprises, LLC. seeks an IT Manager – Product Management (IT Boundary Applications and Analytics) to lead a team of Product Owners, shaping product strategy, modernizing applications, and delivering scalable technology solutions that support the business.

The role partners across IT and business teams to set priorities and drive transformation. You will guide architecture, ensure delivery excellence, and coach teams toward accountable, collaborative outcomes in a hybrid Newport News,

Qualifications

• 3+ years of product management, product ownership, technology delivery, or related experience, including 2+ years of people or team leadership experience.
• Experience leading Product Owners or cross-functional technology teams and translating business priorities into product strategy, roadmaps, requirements, and delivery plans.
• Experience with application modernization, digital transformation, enterprise platforms, or complex technology initiatives.
• Working knowledge of modern application architectures, APIs, microservices, integrations, cloud-native services, scalability, resiliency, security, and operational support.
• Experience in Agile product delivery and the ability to evaluate trade-offs among business value, delivery risk, technical debt, and long-term sustainability.

Responsibilities

• Manage delivery of the IT and product strategy and roadmap, providing vision and guidance aligned with business goals and priorities.
• Lead, coach, and develop Product Owners; establish clear expectations, strengthen prioritization and stakeholder-management capabilities, and foster accountability and continuous learning.
• Partner with business, Product, Architecture, Engineering, UX, Infrastructure, Security, and other IT teams to align objectives, prioritize initiatives, define timelines, and resolve dependencies.
• Guide the development and standardization of product and IT processes, policies, delivery practices, operational-readiness expectations, and performance metrics.
• Optimize the design, development, operation, reliability, and support of IT systems and platform capabilities while balancing speed, quality, risk, and technical debt.
• Drive modernization of legacy applications and delivery of scalable, secure, and maintainable solutions using appropriate modern architectural patterns.
• Review solution approaches, support sound technical and product decisions, mitigate delivery risks, and remove organizational impediments or elevate issues as needed.
• Improve delivery predictability, product quality, platform performance, operational excellence, and customer and business outcomes.
• Organize the preparation of technical and product reports, metrics, roadmaps, and status updates for management and key stakeholders.
• Lead teams through technology and organizational change while promoting collaboration, innovation, clear communication, and continuous improvement.

Skills

Product management

Leadership

Agile

Cross-functional collaboration

Stakeholder management

Team leadership

Education

Bachelor degree in Computer Science, Engineering, Information Technology, Business, or related field

Job description

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

IT Manager – Product Management (IT Boundary Applications and Analytics)

Are you a product leader who enjoys connecting business needs with technology solutions and developing high-performing teams? Join our IT Boundary Applications and Analytics team to lead a team of Product Owners responsible for shaping product strategy, modernizing applications, and delivering scalable technology solutions that support the evolving needs of the business. You’ll partner across business and technology teams to set priorities, strengthen product and delivery practices, and help drive meaningful transformation across the organization.

Location:

This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote.

Duties and Responsibilities:

• Manage delivery of the IT and product strategy and roadmap, providing vision and guidance aligned with business goals and priorities.
• Lead, coach, and develop Product Owners; establish clear expectations, strengthen prioritization and stakeholder-management capabilities, and foster accountability and continuous learning.
• Partner with business, Product, Architecture, Engineering, UX, Infrastructure, Security, and other IT teams to align objectives, prioritize initiatives, define timelines, and resolve dependencies.
• Guide the development and standardization of product and IT processes, policies, delivery practices, operational-readiness expectations, and performance metrics.
• Optimize the design, development, operation, reliability, and support of IT systems and platform capabilities while balancing speed, quality, risk, and technical debt.
• Drive modernization of legacy applications and delivery of scalable, secure, and maintainable solutions using appropriate modern architectural patterns.
• Review solution approaches, support sound technical and product decisions, mitigate delivery risks, and remove organizational impediments or elevate issues as needed.
• Improve delivery predictability, product quality, platform performance, operational excellence, and customer and business outcomes.
• Organize the preparation of technical and product reports, metrics, roadmaps, and status updates for management and key stakeholders.
• Lead teams through technology and organizational change while promoting collaboration, innovation, clear communication, and continuous improvement.
• Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

Qualifications and Requirements:

• 3+ years of product management, product ownership, technology delivery, or related experience, including 2+ years of people or team leadership experience.
• Bachelor degree in Computer Science, Engineering, Information Technology, Business, or a related field, or equivalent relevant experience.
• Experience leading Product Owners or cross-functional technology teams and translating business priorities into product strategy, roadmaps, requirements, and delivery plans.
• Experience with application modernization, digital transformation, enterprise platforms, or complex technology initiatives.
• Working knowledge of modern application architectures, APIs, microservices, integrations, cloud‑native services, scalability, resiliency, security, and operational support.
• Experience in Agile product delivery and the ability to evaluate trade-offs among business value, delivery risk, technical debt, and long‑term sustainability.
• Strong leadership, coaching, communication, stakeholder management, problem-solving, and cross-functional collaboration skills.
• Desired Prior hands‑on experience in software development, architecture, engineering, or technical product delivery.
• Experience leading teams through organizational change, platform modernization, or large‑scale transformation.
• Experience establishing product‑delivery metrics, demand‑intake practices, operational‑readiness standards, or portfolio reporting.
• Relevant product management, Agile, cloud, technology, or leadership certification.

At Ferguson, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well‑being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

• $7,568.91
• $13,247.76
• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations.
• The starting wage may be higher in certain locations based on local or state wage requirements.
• The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.