IT Manager II

State of South Carolina; South Carolina; On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Life Insurance

Paid time off (vacation)

Sick leave

13 paid holidays

Parental Leave

Retirement Plan and Deferred Comp

Job summary

The South Carolina Law Enforcement Division (SLED) is seeking an experienced IT Infrastructure Lead to manage the operation, maintenance, and optimization of its IT foundations. You will lead a team of system and network engineers, guide virtualization, storage, and network services, and mentor staff to deliver reliable services.

Responsibilities include vendor coordination, security reviews, and disaster recovery planning, with on-call duties and potential travel.

Qualifications

• Bachelor's degree in IT, computer science, or a related field and at least seven years of experience in IT/Windows Server environments.
• Knowledge of Windows Server, VMware virtualization, enterprise storage, routing, switching, firewalls, and cloud platforms such as Azure.
• Ability to lead, manage, and mentor server and network infrastructure teams.
• Ability to design and maintain secure scalable environments while enforcing policies and security measures.
• Ability to manage vendor relationships, including contract negotiation and issue resolution.
• Effective communication to align IT operations with organizational goals and compliance requirements.
• Willingness to travel (overnight) and to be on-call for 24/7 infrastructure support.
• Must pass a national fingerprint and background check.

Responsibilities

• Provide day-to-day management of server and network teams, including engineers and the agency's server, virtualization hosts, storage, and network hardware, software, and security solutions.
• Oversee hardware and software upgrades to servers, virtualization hosts, storage, and network; monitor and maintain infrastructure; implement automation.
• Offer recommendations to optimize performance, reliability, and cost effectiveness of the infrastructure.
• Coordinate with vendors and IT staff to evaluate and install technologies for the infrastructure, including cloud, network, backup, and security platforms.
• Coordinate required security reviews and audits of infrastructure and manage disaster recovery.
• Foster a collaborative environment; prioritize tasks and ensure deadlines are met.

Job description

About SLED

The South Carolina Law Enforcement Division (SLED) is a premier statewide law enforcement agency dedicated to serving and protecting the citizens of South Carolina. With a proud history rooted in integrity, professionalism, and public service, SLED is committed to providing high-quality investigative, intelligence, and forensic services to support law enforcement agencies across the state.

At SLED, we value dedication, ethical conduct, accountability, and a strong commitment to justice. Our agency plays a vital role in maintaining public safety and supporting criminal justice efforts at the local, state, and federal levels. From advanced forensic science to homeland security, criminal investigations, and criminal justice information systems, SLED's diverse responsibilities make it one of the most dynamic law enforcement agencies in the state.

We foster a professional work environment where teamwork, respect, and continuous improvement are fundamental. Our employees are held to the highest standards and are given opportunities to grow within a mission-driven organization that makes a meaningful difference in South Carolina communities.

Learn more about why you should join our team at www.sled.sc.gov.

General Responsibility

Manage the operation, maintenance, and optimization of SLED's IT infrastructure, including physical and virtual servers, virtual hosts, storage, and network. Manage a team of system and network engineers. Recommend, develop, configure, install, monitor, and support the agency's infrastructure. Provide technical support and guidance to system and network engineers and mentors the team to provide the best solutions for SLED's infrastructure. Manage vendor relationships, including contract negotiation, performance monitoring, and issue resolution. Assist in overseeing the physical security, integrity, and safety of the data center, server, storage, and network environments. Establish cost-effective cloud solutions.

Specific Duties

• Provide day-to-day management of the server and network teams, including engineers and the agency's server, virtual host, storage, and network hardware, software, and security solutions. Provide technical guidance to team members.
• Oversee hardware and software upgrades to SLED's servers, virtualization hosts, storage, and network, and the installation of new and enhanced products. Maintain and monitor SLED's infrastructure. Implement automation of manual processes. Provide recommendations to the IT Director on opportunities to optimize the performance, reliability, and cost effectiveness of SLED's infrastructure, including servers, virtualization, storage, and network.
• Foster a collaborative and positive work environment that encourages innovation and professional growth. Coordinate team activities, prioritize tasks, and ensure that deadlines are met.
• Coordinate with vendors and other IT staff to recommend, develop quotes for, evaluate, and install technologies for SLED's infrastructure, including network, storage, backup, virtualization, cloud, hardware, and software platforms.
• Coordinate required security reviews and audits of server, storage, and network infrastructure. Manage disaster recovery.

• A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and a minimum of seven (7) years' experience in IT virtual/physical Windows Server Environment. Relevant experience may substitute for the bachelor's degree on a year-for- year basis.
• Knowledge of server and network infrastructure, including Windows Server, VMware virtualization, virtual hosts, enterprise storage, routing, switching, firewalls, and cloud platforms such as Azure.
• Ability to lead, manage, and mentor server and network infrastructure teams.
• Ability to design and maintain secure scalable environments while enforcing policies and security measures.
• Ability to manage vendor relationships, including contract negotiation, performance monitoring, and issue resolution.
• Must be able to communicate effectively and align IT operations with organizational goals and compliance requirements.
• Must pass a national fingerprint and background check.
• Employee may be required to travel, and this will include overnight travel.
• This role supports 24/7 infrastructure and the employee will on call.

South Carolina Law Enforcement Division (SLED) is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

SLED offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

Supplemental questions are considered part of the official application. Any misrepresentation of yourself may be grounds for disqualification.

Conditional selection based on candidate education, training, experience, oral interviews and clearance of background investigation.