IT Manager, Full Time

Cabinet Peaks Medical Center; Libby (MT); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

403(b) retirement plan with employer |

Dental & Vision

Job summary

Cabinet Peaks Medical Center seeks an IT Manager to lead the technology infrastructure, security, and support for a rural facility. You will coordinate staff, oversee revenue cycle, clinical and ancillary systems, and ensure 24/7 system availability in a highly regulated environment.

The role balances technical expertise with HIPAA, CMS compliance, and data reporting, acting as the core technical advisor to hospital staff and management. Strong leadership and project management are essential.

Qualifications

• Minimum five years in IT or clinical supervisory role in healthcare.
• Experience managing multiple complex system implementations in a health care environment.
• Strong leadership, communication, and management skills.

Responsibilities

• Provide day-to-day IT operations and rapid problem resolution for software, hardware, and networks.
• Lead systems integration across revenue cycle, clinical, and ancillary environments.
• Develop and manage annual IT budget and monitor expenditures.

Skills

IT Management

Network Security

Regulatory Compliance

Vendor Management

EMR Systems

Education

Bachelor's degree in CS/IS

MBA preferred

Tools

Meditech EMR

SQL Server

Windows Server

Job description

Cabinet Peaks Medical Center is looking for an Information Technology (IT) Manager to join our management team!

The IT Manager oversees all technology infrastructure, network security, and technical support for our small, rural facility, ensuring 24/7 system availability. This role manages assigned IT resources in the development, implementation, and support of the revenue cycle, clinical, corporate, and ancillary systems forming the basis of Cabinet Peaks Medical Center (CPMC) information systems.

The Manager balances technical expertise with strict regulatory healthcare compliance (e.g., HIPAA, CMS). The Manager will coordinate staff resources to analyze business workflows, deliver integrated data reporting solutions, maximize resource utilization under fiscal guidelines, and act as the core technical advisor to hospital staff.

Major Job Duties & Responsibilities

Strategic Leadership & Professionalism

• Role Modeling: Consistently displays professional, ethical, and collaborative behavior.
• Strategic Planning: Aligns all IT work and resource allocation with the CPMC mission, vision, values, and strategic goals.
• Industry Trends: Stays current with industry trends and regulatory changes to translate long-term strategies into measurable annual departmental goals.

Operations, EMR, & Systems Integration

• Operational Support: Provides day-to-day operational support and rapid problem resolution across all medical center software, hardware, and networks.
• Systems Integration: Promotes and executes systems integration strategies across revenue cycle, clinical, and ancillary environments.
• Upgrades & Enhancement: Manages hardware upgrades, software patches, and data interfaces facility-wide using formal project management techniques.

Fiscal & Resource Management

• Budgeting: Develops the annual departmental IT budget in alignment with corporate goals.
• Financial Oversight: Monitors actual expenditures against budgets, builds corrective action plans for variances, and identifies opportunities to reduce the per capita cost of healthcare.
• Vendor & Asset Management: Handles medical center software, hardware, and service acquisitions to ensure maximum resource utilization.

Quality Assurance & Customer Satisfaction

• Patient & Customer Experience: Implements practices that improve the patient experience, meeting established customer satisfaction scores via tools like AIDET and rounding.
• Service Level Standards: Identifies quality performance standards, measures IT metrics, and responds to customers (emails, calls) in a timely, professional manner.

Team Management & Development

• Workforce Planning: Evaluates headcount needs, creates fair work schedules, and recruits high-quality personnel.
• Staff Engagement: Conducts monthly staff meetings, performs timely annual evaluations, rewards accomplishments, and handles personnel issues per HR policies.
• Back-up Coverage: Provides hands-on technical backup coverage during high-census periods, staff turnover, or critical emergencies.

Regulatory Compliance & Security

• Compliance Standards: Guarantees strict adherence to all CPMC policies, federal/state laws, HIPAA regulations, and Medicare Conditions of Participation.
• Security & Infrastructure: Oversees network security protocols, data integrity, and strict backup routines.
• Policy Maintenance: Drafts, updates, and reviews departmental policies and procedures regularly.

On-Call Responsibilities

• 24/7 Availability: Participates in and manages the IT department's rotating on-call schedule to guarantee uninterrupted, around-the-clock technical coverage for critical clinical areas.
• Emergency Response: Coordinates or personally executes troubleshooting for critical system outages, network interruptions, or Meditech downtime outside of standard business hours.

Skills, Knowledge, & Abilities

Ability to demonstrate competency performing all essential functions of the job, with or without reasonable accommodation.

Minimum of five years' experience in an IT or clinical supervisory position, with demonstrated proficiency in the management of multiple complex system implementations in a health care environment.

Demonstrated Total Quality Management, leadership, communication, organizational, and management skills.

Schedule

FT days and per the needs of the department and facility.

Education Requirements

Bachelor of Science degree in Computer Science or Information Management or 6 years related work experience

Applicable license for technical area as required.

MBA or master's in healthcare a plus.

Experience

Education and/or experience with process improvement techniques, change control and project management preferred.

Minimum of 3 years of direct EMR experience.

5 years Management/supervisory experience in healthcare.

Benefits Package Available

Full-time benefits package includes medical, dental, vision, long-term disability (LTD), and life & accidental death and dismemberment (AD&D) insurance for you and your eligible family members, plus a 403(b) retirement plan with employer match.

Cabinet Peaks Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Additional pre-employment items may be required. Please contact Human Resources for details.