IT Litigation Support

CGS Federal (Contact Government Services); City of Albany (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, dental, vision

Life Insurance

401k

FSAs

PTO & holidays

Job summary

CGS Federal (Contact Government Services) is recruiting for a Litigation Support Technician to support the United States Attorney's Office. The role entails providing technical and analytical assistance for litigation support, coordinating with agencies, and ensuring secure, reliable systems and services.

You will install, configure, and maintain litigation support resources, assist with trial preparation, and deliver customer training and support to end users. U.S.

Qualifications

• Bachelor's degree in a related field is required.
• U.S. Citizenship and ability to obtain security clearance is required.
• Experience with litigation support systems and databases is needed.
• Experience with IPRO Eclipse, Relativity, Nuix, and Law Pre-Discovery is preferred.
• Strong written and oral communication skills are essential.

Responsibilities

• Coordinate litigation support services (trial prep and presentation) per client needs.
• Install, configure, and maintain litigation support hardware and software.
• Ensure systems availability, integrity, and data security.
• Provide customer support, training, and troubleshooting for litigation tools.
• Diagnose and resolve user-reported incidents and maintain equipment inventory.

Skills

Litigation support

Systems administration

Communication skills

Quality assurance

Security awareness

Documentation

Education

Bachelor's degree in related field

Tools

IPRO Eclipse

Relativity

Nuix

Law Pre-Discovery

Job description

Employment Type: Full Time, Mid level

Department: Information Technology

Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.

Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities
• Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format
• Ensures systems availability, functionality, integrity, and efficiency
• Installs new or modified litigation support hardware and software
• Resolves hardware/software interface and interoperability problems
• Maintains and controls the district's litigation support equipment inventory
• Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools
• Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data
• Promotes awareness of security issues among management and employees
• Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures
• Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements
• Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users
• Performs other related duties as assigned

Qualifications:

• Must be a U.S. Citizen
• Bachelor's Degree (In related field)
• Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance
• Experience with Litigation Support principles, methods, and practices
• Experience with Litigation Support systems development concepts
• Performance monitoring principles and methods
• Quality assurance principles
• Familiarity with Technical documentation methods and procedures
• Familiarity with Systems security methods and procedures
• Oral and written communication techniques
• Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity
• Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems
• Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications

Our commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years we’ve been growing our government-contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: [e-mail]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.