IT Liaison

Caliber Systems Inc.; Kentucky; On-site; USD 60,000 - 80,000; Full time

Job summary

Caliber Systems Inc. is seeking an Information Technology Liaison for the Army TAP Program. The role involves serving as a technical liaison, supporting reporting, analytics, and system-enabled operations. Responsibilities include identifying IT needs, tracking system interface agreements, and coordinating data sharing with Government agencies. Candidates should have a preferred Bachelor’s degree and at least 2 years of experience. This role demands a U.S. citizenship and successful background investigation.

Qualifications

• At least 2 years of related experience.
• Ability to provide transition-related data retrieval, monitoring, analytics, and reporting.

Responsibilities

• Identify and coordinate IT functional needs with the Government IT office.
• Track status of Systems Interface Agreements and other IT related documents.
• Support and participate in weekly meetings with Government representatives.

Skills

Data retrieval

Monitoring

Analytics

Reporting

Education

Bachelor’s degree in Training and Development, HR Management, Counseling, information systems, or a related field

Job description

CALIBRE Systems, Inc., an Employee-Owned mission focused solutions and digital transformation company, is seeking a Information Technology Liaison for the Army TAP (Department of the Army Transition Assistance Program) Program.

The Information Technology (IT) Liaison serves as a technical liaison supporting reporting, monitoring, analytics, and system-enabled program operations. This position helps analyze data, support command briefings, monitor related activities, and coordinate information flow across stakeholders and events.

Key Responsibilities

• Identify and coordinate IT functional needs with the Government IT office responsible for IT delivery to ensure stakeholders have the ability to access, enter, record, and retrieve data when needed
• Identify systemic IT issues, which impede recording/tracking requirements
• Identify recommendations to improve data collection, tracking and accuracy in increase confidence
• Recommend changes, interpret changes, and track status of Systems Interface Agreements, and other IT related documents for TAP software with HRC, Personnel Information Systems Directorate (PERSINS-D)
• Meet with various Government agencies (e.g. DOL,VA, and the SBA) to coordinate data sharing issues
• Support and participate in weekly meetings with Government representatives to coordinate and synchronize IT requirements to include TAP, webpage, social media, and knowledge management tools
• Review and provide analysis of automated reports and data provided by the Government
• Review, maintain, and update SOPs when affected by policy or system changes

Required Skills

• Bachelor’s degree preferred in Training and Development, HR Management, Counseling, information systems, or a related field, with at least 2 years of related experience.
• Ability to provide transition-related data retrieval, monitoring, analytics, and reporting.

required Experience

• Experience tracking, reporting, and briefing on installation-level or program-level activities.
• Experience with marketing or outreach support and ability to assist with event logistics.
• U.S. citizenship and successful completion of a National Agency Check/background investigation.

Preferred Qualifications

• Experience with TAPXXI, reporting dashboards, or knowledge management portals.
• Experience serving as an IT, reporting, or systems liaison in a government program environment.