IT Lead

Midtown Health Center Inc; Norfolk (NE); On-site; USD 90,000 - 120,000; Full time

Job summary

Midtown Health Center Inc. is seeking an IT Lead to serve as the data and analytics expert, driving data-based decisions across the organization. You will oversee IT systems, contracts, and vendor management while guiding dashboards and reporting for leadership.

You will work with executives to ensure data quality, governance, and secure health information, while coordinating IT projects and staff training in a healthcare setting.

Qualifications

• Bachelor's degree in a computer or technology-related field preferred.
• Associate degree plus two years IT experience will be considered.
• Three+ years of IT work experience required.
• Healthcare clinic experience preferred.
• Must have valid driver's license.

Responsibilities

• Serve as liaison between IT staff and management for daily questions.
• Stay current with technologies to improve IT performance and security.
• Leverage EHR data to create dashboards for growth and program development.
• Analyze historical data to identify trends and insights.
• Create analytics products using Excel, PowerPoint, Tableau and ADP.
• Ensure data quality and governance standards are met.
• Oversee IT contracts, vendors, and procurement processes.
• Design, implement and maintain IT systems and services.
• Lead IT projects and deployment of new systems.
• Develop IT policies and procedures for staff use.
• Coordinate on-the-job IT training for staff.

Skills

Bilingual English/Spanish

Analytical thinking

Problem solving

Team collaboration

Education

Bachelor's degree in computer or technology-related field

Associate's degree + 2 years IT experience

Tools

Excel

PowerPoint

NextGen

Dentrix

Tableau

ADP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical Norfolk, NE, US

2 days ago Requisition ID: 1233

Job Summary:

The Information Technology (IT) Lead serves as the data and analytics expert, using the power of data and insights to help leaders and teams at Midtown Health Center (MHC) solve problems and make data-driven decisions. This position is also responsible and accountable for the oversite of information technology (IT) systems, contracts, and vendors of all information systems for the agency.

Supervisory Responsibilities:

None.

Duties/Responsibilities:

• Serves as liaison between Computer Information Tech(s) and Manager to address day-to-day questions and issues.
• Stays current with emerging technologies that can improve IT department performance and increase agency efficiency, security, productivity and/or quality.
• Works at the direction of executive leadership to best utilize existing Electronic Health Record data to create consumable tools and dashboards for monitoring agency growth, opportunities for quality or safety improvements, and targeted program development.
• Performs analysis using a variety of quantitative methods, identifying and extracting key insights and trends.
• Creates analytics products for leaders using multiple methods and tools (Excel, PowerPoint, NextGen, Dentrix, Tableau, ADP.).
• Communicates findings and key insights to leaders.
• Ensures data quality, governance, and standards are met.
• Leads, designs and prepares specific data sets and reports; works with individuals or teams to provide supporting data for analysis.
• Analyzes historical data and information to monitor practice patterns and operational performance for departments and service lines, including cost benefit analyses when appropriate.
• Monitors performance of IT systems to determine increased needs, cost effectiveness, and productivity levels, and makes recommendations for improving the IT infrastructure.
• Ensures procurement and support of IT for MHC which includes but is not limited to overseeing contract negotiations and procurement processes with IT vendors, contractors and service providers.
• Designs, implements, and ensures efficient maintenance of MHC IT systems.
• Leads IT projects and assures appropriate design and deployment of new IT systems and services.
• Works with staff as assigned to develop policies and procedures related to the IT needs and use for MHC, its patients, and employees.
• Provides planning, direction, leadership, and advanced expertise in the operations of complex computer systems.
• Coordinates on-the-job training for employees for IT systems based on staff position and need.
• Maintains effective communication with organizational staff related to system changes and updates.
• Assists with program budget development, implementation, and monitoring.
• Serves as the Security Officer and works closely with the Privacy Officer to ensure that MHC is HIPAA compliant and the health records and electronic resources of the agency are kept secure from external threats.
• Performs other duties as assigned.

Duties 1 through 19 are designated as ADA Essential Functions and must be performed in this job. All other job duties are secondary functions.

Knowledge, Skills, and Abilities:

• Ability to efficiently carry out Midtown Health's Center mission statement and comply with its policies and procedures.
• Ability to establish and maintain effective working relationships with patients, co-workers, and the public and to be able to demonstrate cultural awareness and sensitivity.
• Must be able to maintain strict confidentiality of sensitive information in accordance to HIPAA regulations.
• Ability to comply with all occupational safety and health standards and all rules, regulations, and orders issued under the Occupational Safety and Health Act (OSHA).
• Ability to utilize critical thinking and problem solving skills to address clinic's needs.
• Ability to interpret oral and written instructions and do appropriate follow-up.
• Ability to work independently and as a team member.
• Must have exceptional time management and organizational skills.
• Ability to constructively participate in quality improvement efforts.
• Ability to actively participate in marketing and outreach activities when requested and emergency response events when required.
• Bilingual (English/Spanish) verbal and written skills highly desired.
• Must have strong technical skills and ability to troubleshoot and solve problems.
• Must have knowledge and expertise to approve technology vendors and service agreements.
• Ability to teach individuals at all IT literacy levels how to operate telehealth technology and equipment.

Education and Experience, Licensure and Certification:

• Bachelor's degree in a computer or technology-related field preferred. An associate's degree in a directly related field, plus two years of related experience will be considered.
• Three or more years of IT work experience required.
• Experience in a health care clinic preferred.
• Must have a valid driver's license and the ability to utilize own transportation for work purposes.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting or standing for extended periods of time.
• Strength, movement, auditory, taste/smell, and vision demands specific to job.

Working Conditions/Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work varied and extended hour scheduling as requested including early mornings, evenings, and occasional weekends.
• Ability to work in a smoke-free and drug-free work environment.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

EEO Statement:

Midtown Health Center is an equal opportunity employee and will consider all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because he or she is a protected veteran.