IT Inventory Assistant

City of Memphis; Memphis (TN); On-site; USD 44,000 - 64,000; Full time

Job summary

City of Memphis is seeking a Warehouse/Asset Inventory Clerk to support IT asset management and stock/catalog IT assets. You will record items in ServiceNow ITSM and ensure secure storage following SOPs, while assisting with audits and disposal as needed.

The role requires a High School diploma or equivalent and 1 year of related experience, plus proficiency in Word, Excel, and Outlook; ServiceNow ITSM knowledge is preferred. This is an on-site position with a competitive salary range.

Qualifications

• High School diploma or equivalent and one year of related experience.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Working knowledge of ServiceNow ITSM preferred.

Responsibilities

• Assist with inventory management by stocking and cataloging IT assets.
• Record assets in ServiceNow ITSM and store securely per SOPs.
• Verify deliveries against packing lists and reconcile inventory.
• Maintain inventory, audit storage, delivery, and transfer records.

Skills

Communication

Asset tracking

Customer service

Education

High School diploma or equivalent

Tools

ServiceNow ITSM

Microsoft Word

Excel

Outlook

Job description

SALARY RANGE: $43,888.00 - $63,648.00

Works under the direction of Service Delivery Manager to assist the City of Memphis with managing inventory by stocking and cataloging IT assets. Ensures accurate tracking of incoming and outgoing products following established policies and procedures. Receives delivered assets and compares against packing lists. Records assets in ServiceNow IT service management (ITSM) platform and places in secured location in accordance with standard operating procedures. Checks for proper storage, labeling, tracking, and reporting of inventory. Supports teams in providing a high level of service to customers. Reviews recorded daily deliveries and shipments to reconcile inventory. Documents internal processes and procedures related to duties and responsibilities. Unpacks, tags, and stocks equipment. Locates and pulls equipment and/or stock items. Assists with the auditing and maintenance of inventory controls to track and account for the lifecycle of assets. Disposes of assets and packing materials to maintain a clean work environment. Maintains inventory, audit, storage, delivery, and transfer records.

Job Description

SALARY RANGE: $43,888.00 - $63,648.00

Works under the direction of Service Delivery Manager to assist the City of Memphis with managing inventory by stocking and cataloging IT assets. Ensures accurate tracking of incoming and outgoing products following established policies and procedures. Receives delivered assets and compares against packing lists. Records assets in ServiceNow IT service management (ITSM) platform and places in secured location in accordance with standard operating procedures. Checks for proper storage, labeling, tracking, and reporting of inventory. Supports teams in providing a high level of service to customers. Reviews recorded daily deliveries and shipments to reconcile inventory. Documents internal processes and procedures related to duties and responsibilities. Unpacks, tags, and stocks equipment. Locates and pulls equipment and/or stock items. Assists with the auditing and maintenance of inventory controls to track and account for the lifecycle of assets. Disposes of assets and packing materials to maintain a clean work environment. Maintains inventory, audit, storage, delivery, and transfer records.

Responsibilities

OTHER FUNCTIONS

1. Performs additional functions (essential or otherwise) which may be assigned.

TYPICAL PHYSICAL DEMANDS

Must be able to communicate clearly both verbally and in writing. Regularly required to sit, stand, walk, squat, kneel, and reach with hands and arms repetitively. Ability to lift, push, and pull 60lbs repeatedly.

TYPICAL WORKING CONDITIONS

Work is performed in an office environment which involves contact with the staff and management.

Qualifications

High School diploma or equivalent and one (1) years' experience; or any combination of experience and training which enables one to perform the essential job functions. Working knowledge of Microsoft Word, Excel, and Outlook. Working knowledge of ServiceNow ITSM is preferred.