IT Integration Manager & Application Adminstrator

RiseMe; Orlando (FL); On-site; USD 85,000 - 114,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO

401(k) and profit sharing

Life insurance and disability benefits

Additional ancillary benefits

Job summary

Hannover Life Reassurance Company of America (Hannover Re) is seeking an IT Integration Manager & Application Administrator in Orlando for a full-time role in IT – Applications. The position focuses on coordinating software development, deployment, and integration, with responsibilities spanning release management, system administration, and enterprise project support.

Ideal candidates have 5+ years of IT project management, strong knowledge of SDLC, and experience with cloud technologies,

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems or equivalent.
• 5+ years of IT project management experience.
• Experience with change and release management processes.
• Experience managing SDLC processes.
• Proficiency with Microsoft tools (Word, Excel, PowerPoint, Visio).
• Knowledge of collaboration tools, project management tools and diagramming tools.
• Understanding of cloud technologies.
• Knowledge of system architecture and infrastructure.

Responsibilities

• IT Application Change and Release Management: establish standards and ensure compliance; coordinate with IT teams and stakeholders; liaison with software suppliers.
• IT Application Administration: monitor/deploy jobs, manage servers, user access, licenses, upgrades, and provide end-user support.
• Environment and Integration Management: coordinate production and project environments; plan and manage integration of new applications.
• Enterprise Project Support: collect requirements from PMO; align plans with production activities; support testing of new software.
• IT Tactical and Capacity Planning: maintain capacity plans; estimate capacity needs; advise on external sourcing.

Skills

IT project management

SDLC

Cloud technologies

Microsoft Office

Communication skills

Team collaboration

Problem solving

Education

Bachelor’s Degree in Computer Science or Information Systems

Tools

ServiceNow

Microsoft Visio

Microsoft Office Suite

Job description

Hannover Life Reassurance Company of America (Hannover Re) is currently seeking talented candidates for our open IT Integration Manager & Application Adminstrator position. This is a Full-Time role within the IT – Applications department. Please see below for more information regarding the essential functions of this position, required qualifications, and how to apply.

You can look forward to

Job Summary:

The IT Integration Manager & Application Administration role is responsible for planning and coordinating the processes and activities related to the development, delivery and integration of software programs, applications, and third-party solutions as required to meet the businesses requirements. This individual will apply proven communication and problem-solving skills to guide and assist the business working with IT stakeholders and PMO on issues related to the design, development, and deployment of mission-critical information and software systems. As an Application Administrator, this person is responsible to manage administrative tasks related to system(s) in production and provide necessary support for the day-to-day business operations.

Essential Functions:

• (25%) IT Application Change and Release Management:
  Establishes standards of practice and ensures compliance with application change management frameworks to enable efficient delivery of production and project related changes across core applications. Maintains inventory of enterprise applications and interfaces. Coordinates with the business and IT teams to ensure effective release management and deployments to production. Liaise with software suppliers and internal stakeholders to address issues in program logic and the interoperability of new applications with existing systems software.
• (25%) IT Application Administration:
  Monitors and manages jobs and batches, performs system deployments; monitors and maintains application servers, manages user access and rights; maintains annual licenses, implements application upgrades, performs server patching and testing of the application. Provides support to end users and collaborates with the service delivery team as needed.
• (25%) Environment and Integration Management:
  Documents and coordinates production and project environment availability and stability between Applications and Infrastructure teams (both locally and globally). Plan, execute, and manage the integration of new applications into existing systems and software throughout the enterprise.
• (20%) Enterprise Project Support:
  Collects requirements and project needs from the PMO and coordinates with IT staff to develop implementation plans, activities and align work and timelines with other production activities. Collaborate with analysts, architects, and system owners in the testing of new software programs and applications.
• (5%) IT Tactical and Capacity Planning:
  Maintains resource allocation / capacity plan across IT service staff. Facilitates estimations of capacity needs for both production and project related work. Escalates and recommends external sourcing and backfill needs and budgets to mitigate capacity limitations or constraints.

You come equipped with

Competencies:

• Collaborates
• Plans and aligns
• Communicates Effectively
• Interpersonal Savvy
• Global Perspective

Essential knowledge, skills and abilities:

• Bachelor’s Degree preferably in Computer Science, Information Systems or equivalent theoretical knowledge and experience
• Any project management certification
• 5+ years of demonstrated IT project management experience
• Familiar with change and release management process(s)
• Experience managing SDLC processes
• Expert in using Microsoft tools including but not limited to Word, Excel, PowerPoint, Visio, etc.
• Demonstrated knowledge of collaboration tools, project management tools and diagramming tools
• Understanding of cloud technologies
• Knowledge on system architecture and infrastructure
• Professional written and verbal communication skills to build consensus within the Global IT organization
• Ability to maintain a positive and respectful attitude and work well with other people

Desired knowledge, skills and abilities:

• Service Now operational experience
• Experience working with cloud technologies – 3 years
• Experience and / or knowledge of database technologies
• Experience working in Financial, Insurance and / or Reinsurance industry

Travel:

• 10% - domestic travel with overnight stays

Total Compensation (Inclusive of Base + Bonus):

• $84,500 - $114,300

Benefits Include:
- Comprehensive medical, dental, and vision
- Paid Time Off (PTO)
- Company provided life insurance and disability benefits
- 401(k) and profit sharing
- Additional ancillary benefits available

Hannover Life Reassurance Company of America (Hannover Re) seeks to attract the best-qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, educational assistance and retirement.

We are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, Hannover Re will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to Hannover Re, or a threat to these individuals, others in the workplace or the company as a whole. To request an accommodation, email [e-mail]. Please allow for 24 hours to process your request.

We will accept applications until a candidate has been identified and selected to fill this position.