IT Infrastructure Systems Intern

Oatey; Cleveland (OH); On-site; USD 28,000 - 34,000; Full time

Job summary

Oatey invites students to join the 2027 IT Infrastructure Intern Program in Cleveland for a 12-week summer internship. You will work under the IT Infrastructure team to gain hands-on experience, with one-on-one mentorship, developmental feedback, lunch series, and networking events.

You’ll support general IT tasks, including troubleshooting, software updates, and assisting with business applications while exposure to cybersecurity checks and leadership levels.

Qualifications

• Enrolled in undergraduate IS/Tech program with ≥2 semesters completed.
• Experience troubleshooting Microsoft applications.
• Knowledge of PC hardware troubleshooting.
• Excellent written and oral communication skills.
• Demonstrated high initiative.

Responsibilities

• Troubleshoot issues with equipment like printers, computers, networks, and servers.
• Set up and run software updates when requested within multiple IT System.
• Assist associates with the use of key business applications.
• Participate in the development of new desktops or applications requirements gathering and implementation.
• Research unusual bugs or issues the company encounters across key business applications while gaining experience in a corporate IT environment.
• Learn and execute Oatey’s daily Cybersecurity checks and operations
• Other duties as assigned.

Skills

Microsoft applications troubleshooting

PC hardware troubleshooting

Written and verbal communication

Initiative

Education

Undergraduate Information Systems/Technology program (2+ semesters)

Job description

20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America

Why Oatey?

Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, Oatey Canada, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.

At Oatey, we're doing big things — and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares — about you, our customers and our world.Ready to make an impact in a place where you matter?

2027 Oatey Summer Internship Program – The Oatey Intern Experience

Interested in an internship with challenging projects, high visibility, professional networking, development, and fun?

Oatey is currently seeking college students for the summer of 2027 to join our award-winning program: The Oatey Intern Experience. Oatey offers a 12-week summer internship that will expose you to meaningful work and exceed your expectations. You will be a part of a diverse, collaborative team environment yet experience your own personal and individual growth. Our interns deliver excellence through high engagement and performance, which is why we often hire them post-graduation*.

* Based on outstanding performance and organizational needs

What we're looking for…

The Oatey Intern Experience supports our growing organization by attracting talented students to develop them into future leaders. It is unique with one-on-one mentorship, developmental feedback and coaching, lunch series, engaging networking events and weekly forums. You will work closely with experts to develop your skills and gain valuable insight in your chosen career field. Additionally, you will have exposure to all leadership levels of Oatey. Lastly, you will have a great time networking with other interns and forge lasting relationships.

Oatey offers a vigorous program that includes:

• Learning and Development
• Peer Mentoring
• Challenging Team Projects
• Community Involvement

IT Infrastructure Intern Position Summary

Under general supervision of the IT Infrastructure team, the intern will complete a variety of assignments to provide general support to the team and support the IT needs of other associates. Assignments will make a positive contribution to Oatey as well as provide the student with “hands‑on” work experience.

Expectations & Accountabilities…

• Troubleshoot issues with equipment like printers, computers, networks, and servers.
• Set up and run software updates when requested within multiple IT System.
• Assist associates with the use of key business applications.
• Participate in the development of new desktops or applications requirements gathering and implementation.
• Research unusual bugs or issues the company encounters across key business applications while gaining experience in a corporate IT environment.
• Learn and execute Oatey’s daily Cybersecurity checks and operations
• Other duties as assigned.

What you’ll need to be successful…

• Education and Certification: Enrolled in an undergraduate Information Systems/Technology program with completion of at least two (2) semesters.
• Experience working with and troubleshooting Microsoft applications.
• Knowledge of PC hardware troubleshooting.
• Excellent written and oral communication skills.
• Demonstrated high initiative.

Qualifications that set you apart…

• Training in network setup and troubleshooting
• Training in server operating systems

Compensation Range for the Position:

$20.00 USDHourly

Target Cash Profit Sharing for the Position:

N/A

Offer amount determined by experience and review of internal talent.

Equal Opportunity Employer

The Oatey family of companies are an equal opportunity employer committed to Diversity, Equity, and Inclusion. We recruit, employ, promote, and offer competitive pay for all jobs without regard to race, color, creed, religion, sex, age, national origin, disability, sexual orientation, or any other characteristic protected by law.