IT Infrastructure Intern: End-User Support & Troubleshooting

Iaas Lc; Rock Island (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Flexible start time

11-week internship

On-site cafe

Job summary

Iaas Lc in Rock Island, IL, is offering a full-time 11-week internship for students pursuing a bachelor's degree in computer science or information systems. The role focuses on assisting Technical Support Admins with end-user support and hands-on troubleshooting of hardware and software issues.

The internship runs 37.5 hours per week with a flexible start window from 7 a.m. to 9 a.m., and it is primarily on-site with limited remote days.

Qualifications

• Pursuing a bachelor’s degree in computer science or information systems.
• Positive, collaborative attitude.
• Detail oriented.
• Flexibility and willingness to assist with a variety of tasks.

Responsibilities

• Work directly with Technical Support Admins assisting with end user support.
• Troubleshoot and resolve issues involving hardware, software, and other equipment.

Job description

Iaas Lc in Rock Island, IL, is offering a full-time 11-week internship for students pursuing a bachelor's degree in computer science or information systems. The role focuses on assisting Technical Support Admins with end-user support and hands-on troubleshooting of hardware and software issues.

The internship runs 37.5 hours per week with a flexible start window from 7 a.m. to 9 a.m., and it is primarily on-site with limited remote days.