IT Infrastructure Engineer

Service Wire Company; Culloden (WV); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive Insurance Options

Progressive PTO & Paid Holidays

401(k) with Company Match + Profit Sh.

Career Growth & Learning Support

Tuition reimbursement up to $15,000

Referral Bonus Program

Job summary

Service Wire Company in Culloden, WV is seeking an IT Infrastructure Engineer to design, implement, and maintain our network and server infrastructure supporting manufacturing operations. You will monitor performance, ensure security, and coordinate with MSPs and IT staff to meet operational needs.

The role requires a Bachelor's degree in CS/IT and 3–5 years of relevant experience, with certifications like CCNA/CCNP/MCSA/VCP preferred.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3-5 years of experience in network and server engineering or similar role.
• Relevant certifications such as CCNA, CCNP, MCSA, VCP, or equivalent preferred.
• Strong knowledge of TCP/IP, DNS, DHCP and network hardware.

Responsibilities

• Assist in designing, implementing, and maintaining network and server infrastructure supporting manufacturing processes.
• Design, configure, and deploy server infrastructure including physical and virtual servers, storage, and backup solutions.
• Monitor and maintain network/server performance; troubleshoot and upgrade as needed.
• Manage virtualization platforms (e.g., VMware) and ensure high availability of critical systems.
• Perform routine server OS/app maintenance, patches, and updates.
• Configure and manage network security measures including firewalls, VPNs, and IDS/IPS.
• Implement server security best practices including access controls and vulnerability management.
• Provide technical support for network/server issues; hardware/software troubleshooting.
• Assist in disaster recovery planning and testing including backups/restoration.
• Maintain detailed documentation of configurations, procedures, and troubleshooting guides.
• Collaborate with MSP, local IT, and manufacturing teams to meet operational needs.
• Coordinate with vendors for hardware procurement, support, and warranty services.

Skills

Bachelor's degree

3-5 years experience

CCNA/CCNP/MCSA/VCP

TCP/IP

Routers & switches

Windows Server

Linux

Active Directory

Virtualization

Cloud (VSphere)

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

VMware

VPN

Firewalls

VSphere

Job description

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking an IT Infrastructure Engineer in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!

Position Summary:

The Infrastructure Technician will be responsible for assisting in designing, implementing, and maintaining both the network and server infrastructure that supports our manufacturing processes. This role involves managing network and server systems, ensuring optimal performance, and maintaining high levels of security, reliability, and scalability.

Tasks/Duties/Responsibilities:

• Assist in the development and deployment of network solutions to support manufacturing operations, including LAN, WAN, and WLAN
• Design, configure, and deploy server infrastructure, including physical and virtual servers, storage systems, and backup solutions
• Monitor and maintain network and server performance, troubleshoot issues, and implement upgrades as needed
• Manage virtualization platforms (e.g., VMware) and ensure high availability of critical systems
• Perform routine maintenance, patching, and updates on server operating systems and applications
• Assist in configuring and managing network security measures, including firewalls, VPNs, and intrusion detection systems
• Implement server security best practices, including access controls, antivirus/antimalware solutions, and vulnerability management
• Provide technical support for network and server-related issues, including hardware and software troubleshooting
• Assist in disaster recovery planning and execution, including backup verification and restoration testing
• Maintain detailed documentation of network and server configurations, procedures, and troubleshooting guides
• Work closely with our MSP, local IT Support, and manufacturing teams to ensure infrastructure meets operational needs
• Coordinate with vendors and service providers for hardware procurement, support, and warranty services
• Other duties as assigned

Knowledge/Skills/Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 3-5 years of experience in network and server engineering or a similar role
• Relevant certifications such as CCNA, CCNP, MCSA, VCP, or equivalent are preferred
• Strong knowledge of network protocols and technologies (e.g., TCP/IP, DNS, DHCP)
• Experience with network hardware (e.g., routers, switches, firewalls)
• Proficiency in server technologies, including Windows Server, Linux, Active Directory, and virtualization platforms
• Familiarity with cloud infrastructure (VSphere) and hybrid environments is a plus
• Excellent problem-solving and analytical skills
• Strong communication and teamwork abilities

Reports To:

• Directly: IT Supervisor - Infrastructure, Indirectly: Vice President of IT

The perks of joining our Team

• Comprehensive Insurance Options - Competitive medical coverage with a variety of plan choices
• Progressive PTO & Paid Holidays - Tenure-based paid time off plus eight paid holidays annually
• 401(k) with Company Match + Profit Sharing - Matching 5% on 6% of employee contributions and annual profit‑sharing contributions
• Career Growth & Learning Support - Tuition reimbursement and employee assistance programs
• Tuition reimbursement up to $15,000 - annually to support your continued education and career growth
• Referral Bonus Program - Employee referral bonuses paid out over the new hire's first year
• See all benefits we offer here