IT Incident Response Lead

Raymond James; Saint Petersburg (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Raymond James in Saint Petersburg, FL is seeking an IT Incident Manager to lead recovery during outages across core platforms. This individual contributor role coordinates cross-functional technical teams and communicates with stakeholders at all levels, including senior leadership.

The position requires broad enterprise tech knowledge—from mainframe and midrange to distributed systems and networks—and a strong grasp of incident analysis, trends and continuous improvement.

Job description

Raymond James is seeking an IT Incident Manager to join our Incident Management team. This individual contributor role leads the recovery of services during outages across core platforms, coordinating cross-functional technical teams and communicating with stakeholders at all levels, including senior leadership.

The role requires broad enterprise tech knowledge (Mainframe, Midrange, Distributed Systems, Networks) and a solid grasp of incident analysis, trends, and continuous improvement, with a