IT Hardware Tech

Sprout; Garland (TX); On-site; USD 40,000 - 48,000; Full time

Job summary

Sprout in Garland, Texas, is seeking an ITAD Operator to identify, classify and de-manufacture IT assets in line with our environmental standards. You will work on-site handling stock, dismantling devices for recycling, and applying Lean practices to improve workflows.

Qualified candidates have at least 1 year in ITAD or reverse logistics, with strong knowledge of ITAD processes and problem solving. Some leadership experience is preferred for independent project work.

Qualifications

• 1+ year of ITAD or reverse logistics experience.
• Advanced technical knowledge of ITAD processes and troubleshooting.
• Leadership experience and ability to manage special projects independently.

Responsibilities

• Identify and categorize IT assets for disposition.
• Operate material handling and stock organization on site.
• Disassemble IT assets for recycling or disposal.
• Mentor operators and back up team lead.
• Adhere to safety, data security, and Lean practices.
• Conduct audits of process, compliance, and inventory.

Skills

ITAD processes

Lean Six Sigma

Leadership

Education

High School Diploma or GED

Tools

Diagnostic tools

Job description

Overview
Sprout is a global IT hardware retirement provider for hyperscaler and enterprise clients. We leverage a nationwide footprint (and international partner network) combined with proprietary software to enable efficient end-to-end IT asset disposition with a focus on data-bearing devices from the client to the cloud. The company is headquartered in Charlotte, NC with additional operations near Sacramento, Dallas, and Boston. Sprout provides software and services to clients in the form of our IT Asset Disposition, Certified Destruction, and Responsible Recycling solutions.

Overview
Sprout is a global IT hardware retirement provider for hyperscaler and enterprise clients. We leverage a nationwide footprint (and international partner network) combined with proprietary software to enable efficient end-to-end IT asset disposition with a focus on data-bearing devices from the client to the cloud. The company is headquartered in Charlotte, NC with additional operations near Sacramento, Dallas, and Boston. Sprout provides software and services to clients in the form of our IT Asset Disposition, Certified Destruction, and Responsible Recycling solutions.
Since our founding as an electronic waste startup from a Duke University dorm room in 2014, we have been expanding at an average rate of >66% each year. By adhering to our 3 values (One Sprout, Deliver Excellence, and Integrity Matters), we are proud of our culture to move at #SproutSpeed to become the emerging leader in our industry. For more information, please visit: www.sproutup.com.
ITAD Operators are responsible for the identification, sorting, reconciliation, and de-manufacturing of IT assets in alignment with Sprout’s operational and environmental standards. With increasing responsibilities and technical proficiency, ITAD Operators advance through Levels 1 to 4 based on experience and demonstrated skills.

Responsibilities

• Product Identification: Recognize and categorize IT assets and consumer electronics.
• Material Handling: Safely transport materials across the site.
• Organizing Stock: Keep workstations and stock areas organized.
• De-Manufacturing: Disassemble IT assets into constituent parts for recycling or disposal.
• Adherence to Operational Procedures.
• Safety and Security Compliance: Follow all safety protocols and data security procedures (R2v3, ISO 27001).
• Mastery of data sanitization. Committed to a policy of 0 data escapes.
• Mastery of all diagnostic tools.
• Capable of performing audits related to process, compliance, and inventory control.
• Utilize Lean methodologies to drive process improvements.
• Train and mentor operators at all levels and back up the Team Lead in day-to-day operations.
  

Qualifications

• 1+ year of ITAD or reverse logistics experience and proven expertise in Lean/Six Sigma.
• Advanced technical knowledge of ITAD processes and troubleshooting.
• Leadership experience and ability to manage special projects independently.
  

Physical Requirements:

• Ability to lift 50 pounds.
• Ability to stand for an entire 8-hour shift.
• Willingness to work in a non-climate-controlled warehouse.
• Willingness to work overtime and weekends if needed.
  

Education or Certification:

• High School Diploma or GED required.
• Previous exposure to Lean at levels 3 and 4.
  

EEO – Equal Employment OpportunityThe Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).